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>> Prepaid service
>> How to make account
     & service changes
>> Fido dollars
>> Self-serve options
How to refill your account
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Account & Payment >
 
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Monthly plan customers
Prepaid customers
Prepaid service >
Refill your prepaid account >
Refill your account at any time with one of the following methods:
Prepaid airtime vouchers
InstantRefill
INTERAC(R) Online
FidoDollars
Automatic InstantRefill
Step 1 >
Purchase a prepaid airtime voucher

* At any Fido points of sale
* At almost any:
    * Post office locations
    * Electronics stores
    * Gas stations
    * Convenience stores
    * Drugstores
    * Department stores
    * CIBC for bank machine for CIBC customers
Step 2 >
Enter the voucher information
On your Fido
1- New! Mobile Internet.
An easy refill with no data transmission fees.
    * Open your Internet browser from your handset
    * Click on the "Refill" link
    * Enter your access code
    * Type in the 14-digit secret number in its reserved space
or
2- Call *868 to refill quickly
    * Call *868 from your Fido and you'll be immediately
      directed to the appropriate menu.
    * Enter your access code and 14-digit secret number.
On Fido.ca
    * Log in to My Account. If you haven't already registered on fido.ca, register now.
    * Select Refill your prepaid account.
    * Select airtime (purchased in store) in the dropdown menu.
    * Enter the 14-digit secret number that appears on your receipt, select the refill amount, and then confirm the transaction.
 
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