Fido is committed to getting an iPhone 4 into the hands of every customer who wants one. Many Fido retail outlets are sold out of the device but we are receiving regular limited shipments of iPhone 4 from Apple. We recommend you contact your local Fido retailer to determine if stock is available.
Earn FidoDollars – When you come to Fido you’re automatically registered for the Fido RewardsTM program. From day one you earn FidoDollarsTM every time you use your phone, which can help you upgrade to a new phone for less. At Fido, we never take your loyalty for granted.
No System Access Fees - With the new Fido plans there are no system access or extra network fees. And without these extra charges, your monthly invoice will be easier to live with.
No term contract necessary - We don't want you to feel locked in. That's why you can choose a Fido Agreement or no agreement at all, if you're not into commitments.
Manage your Data - Receive text alerts to let you know when you’re close to reaching your monthly data allotment. Plus download the FREE Fido My Account application from the Apple App Store to track your voice, data and text messaging usage.
The iPhone 4 uses a micro-SIM specific to the iPhone 4. There is no charge for this micro-SIM; it will be given to you at purchase along with your iPhone 4.
The SIM you may be using in your current phone, smartphone or iPhone is not compatible with your iPhone 4.
If you are an existing Fido customer and purchase an iPhone 4 , you will need to transfer your Fido phone number from your current SIM card to your iPhone 4 micro-SIM card. When you purchase your iPhone, the in-store salesperson will be able to help you to make this transfer.
If for some reason your salesperson was unable to help you to transfer your phone number in-store, simply sign into your online Fido My Account. Once signed in, select Change SIM Card, then enter your old SIM card number and your new micro-SIM card number for iPhone 4, and select Change. Your new micro-SIM will now be active.
Getting Started
Find out how to get started with your new iPhone 4
If you purchased your iPhone 4 in-store from a Fido store or authorized reseller
The Fido salesperson will help you activate your iPhone 4. If you are an existing Fido customer this will include transferring your phone number from your old Fido SIM card to your new micro-SIM card for iPhone 4.
When you get home, follow the getting started instructions that came with your iPhone 4 to download the latest version of iTunes and then to connect your iPhone 4 to your computer to complete the set up. Note: if switching from an existing iPhone model to the iPhone 4, first back up the contents of your old iPhone using iTunes before downloading the latest version of iTunes
You are set to use your new iPhone 4
If you are an existing Fido customer, and for some reason the salesperson in-store was unable to help you to transfer your phone number from your old SIM card to your new micro-SIM card for iPhone 4 (step #1 above), please see below for the steps to complete this process
a) Go to www.fido.ca/myaccount and log into (or create) your Fido My Account.
b) Once signed in, select Change SIM Card
c) Enter your old SIM card number and your new micro-SIM card number for iPhone 4, and select Change.
d) Your new micro-SIM will now be active
If you activated or upgraded with a Fido Agreement prior to June 7th, 2010 and wish to check your eligibility for special pricing, please enter your Fido number and billing postal code.
Please note that the wireless number and billing postal code must be entered accurately or incorrect eligibility and pricing may be presented.
Fido Number
Postal Code
If you activated or renewed your Fido Agreement on or after June 7, 2010, you are eligible to purchase the 16GB iPhone 4 at $649 or the 32GB iPhone 4 at $749.
iPhone 4 will be available as of July 30th, 2010, at which time you can upgrade by visiting your nearest Fido store or Fido authorized reseller Fido will not be taking pre-orders for the iPhone 4.
Please note that Fido Customer Support centers do not have access to eligibility information for iPhone 4 at this time. To learn more about these hardware upgrades offers view our iPhone FAQs.
