An Early Cancellation Fee (ECF) applies to all subscribers with a committed-term service agreement (Fido Agreement) if, for any reason, your service is terminated prior to the end of the Fido Agreement.
For service agreements entered into on or after June 30, 2010, applicable only to Residents of Québec: The ECF is the amount of the economic inducement (which may take the form of a discount, rebate or other benefit granted on the price of your Equipment), as stated in your service agreement (Economic Inducement), less the amount obtained by multiplying such Economic Inducement by a fraction representing the number of months elapsed in your Fido Agreement as compared to the total number of months of your Fido Agreement (plus applicable taxes). A Data Early Cancellation Fee (DECF) also applies if, for any reason, your data option is terminated prior to the end of your data option’s commitment term (Data Term). The DECF is the additional Economic Inducement you received for subscribing to your data option, less the amount obtained by multiplying such Economic Inducement by a fraction representing the number of months elapsed in your Data Term as compared to the total number of months of your Data Term (plus applicable taxes), and applies in addition to the ECF for termination of your service agreement. If you subscribe to a plan combining both voice and data services, both the ECF and the DECF apply, up to the total Economic Inducement. If there is no Economic Inducement stated in your service agreement, then the ECF is the lesser of $50 or 10% of the monthly service fees for the services that you have subscribed to on a Fido Agreement and Data Term, as applicable, (plus applicable taxes), but not provided as of the termination date.
For all other service agreements: The ECF is the greater of (i) $100 or (ii) $10 per month remaining in the Fido Agreement, to a maximum of $300 (plus applicable taxes), and applies for each deactivated phone number. If you have subscribed to your monthly plan before February 1, 2007 and you continue or renew on the same monthly plan on a 2- or 3-year term, the ECF will be equal to $20 times the number of months remaining in the term, to a maximum of $200 (plus applicable taxes). If you have subscribed to your monthly plan on or after February 1, 2007 but before July 19, 2009 and you continue or renew on the same monthly plan on a 2- or 3-year term, the ECF will be the greater of (i) $100 or (ii) $20 per month remaining in the term, to a maximum of $400 (plus applicable taxes). A DECF also applies if, for any reason, your data option is terminated prior to the end of your Data Term. The DECF is the greater of (i) $100 or (ii) $10 per month remaining in the Data Term, to a maximum of $200 (plus applicable taxes), and applies in addition to the ECF for termination of your Fido Agreement. If you have subscribed to your data option before July 19, 2009 and you continue or renew on the same option on a 2- or 3-year term, the DECF will be the greater of (i) $25 or (ii) $5 per month remaining in the Data Term, to a maximum of $100 (plus applicable taxes), and applies in addition to the ECF for termination of your Fido Agreement.
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