Redemption of available FidoREWARDS. FidoREWARDS participants can redeem their available FidoREWARDS on fido.ca/rewards, in certain Fido stores or by calling 1 888 481-FIDO (3436). The FidoREWARDS available can only be used toward the purchase of Fido phones (other than smartphones, unless a participant subscribes to a Data option with a commitment period or to prepaid service) laptop internet devices (with a subscription to a Data option with a commitment period) or the option services identified at s. 1, in each case, from among those available at the time of FidoREWARDS redemption, or toward $20 increments of prepaid airtime. Each FidoREWARDS corresponds to one (1) dollar applicable to the regular price in effect at the time of FidoREWARDS redemption, including applicable taxes, except for taxes applicable to option services which cannot be paid using FidoREWARDS. FidoREWARDS have no monetary value and cannot be exchanged for cash. FidoREWARDS can only be used in accordance with the present terms and conditions and participants cannot sell, buy, give, transfer or otherwise dispose of their FidoREWARDS without Fido's prior written consent. Only the account holder or any authorized user designated by the account holder may redeem available FidoREWARDS or otherwise manage the FidoREWARDS associated with that account. Fido may validate the identity of any account holder or authorized user before allowing them to redeem any FidoREWARDS.
Device Savings Recovery Fee (applicable to term commitment customers only for any new term entered into on or after January 22, 2012)
A Device Savings Recovery Fee (DSRF) applies to all subscribers who have been granted an Economic Inducement (as defined below) upon entering a committed-term service agreement (Fido Agreement), if, for any reason, your service or your new term is terminated prior to the end of your Fido Agreement. The DSRF is the amount of the economic inducement (which may take the form of a discount, rebate or other benefit granted on the price of your Equipment), as stated in your service agreement (Economic Inducement), less the amount obtained by multiplying such Economic Inducement by a fraction representing the number of months elapsed in your Fido Agreement as compared to the total number of months of your Fido Agreement (plus applicable taxes). In other words, DSRF = Economic Inducement – [Economic Inducement × (# months elapsed in your Fido Agreement ÷ Total # months in your Fido Agreement)] + applicable taxes. An Additional Device Savings Recovery Fee (ADSRF) also applies if, for any reason, your data option, or your data option’s commitment term (Data Term), is terminated prior to the end of your Data Term. The ADSRF is the additional Economic Inducement you received for subscribing to your data option, less the amount obtained by multiplying such Economic Inducement by a fraction representing the number of months elapsed in your Data Term as compared to the total number of months of your Data Term (plus applicable taxes), and applies in addition to the DSRF for termination of your service agreement. If you subscribe to a plan combining both voice and data services, both the DSRF and the ADSRF apply, up to the total Economic Inducement.
Service Deactivation Fee (applicable to term commitment customers only for any new term entered into on or after January 22, 2012)
Not applicable to Residents of Québec or Manitoba: A Service Deactivation Fee of $12.50 per line applies if, for any reason, your service is deactivated prior to the end of your Fido Agreement. This fee is in addition to any applicable DSRF or DSRF and ADSRF.
Applicable only to Residents of Québec or Manitoba: If your service is deactivated prior to the end of your Fido Agreement and there is no Economic Inducement stated in your service agreement, then you will be charged a Service Deactivation Fee. The Service Deactivation Fee is an amount permitted under provincial legislation, being the lesser of $50 or 10% of the monthly service fees for the services that you have subscribed to on a Fido Agreement and Data Term, as applicable, but not provided as of the termination date (plus applicable taxes).
Early Cancellation Fee (applicable to any term entered into prior to January 22, 2012)
An Early Cancellation Fee and/or Data Early Cancellation Fee will be calculated and charged as set out in the service agreement you received upon entering that term.
