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Fido Home Phone

There's a new way to keep the conversation going at home for less: Fido Home Phone. Just connect the wireless device to your home phone to enjoy everything you already love about your home phone service, at a more affordable price and separately from your wireless service.

  • You could keep your existing home phone number
  • Verify if your existing phone number can be transferred to Fido.

  • Save money on your home phone service
  • Unlimited Canada-wide Calling2
  • Call Display and Voicemail included
  • Call Forwarding3, Call Waiting and Conference Call included
  • Take your home phone device anywhere on the Fido network
  • No term required
  • Installation is easy – no phone jack required or software to install
  • Convenience of one bill for both your wireless and home phone services
Exclusive price for
Fido customers
per month1 - No term
Chat Now to buy
$30 per month if you're not a Fido customer
Home Phones
1- Activate your Fido Home Phone device 3- Connect the device to your home phone 3- Plug the device into any regular home electrical outlet and start calling!
Chat now if you wish to use your Fidodollars to buy the device

Home Phone device

$40
one-time purchase fee

Home Phone Add-Ons

Per Month
5,000 Long Distance minutes to the U.S. 5 $10
1,000 minutes of calling to Hong Kong, China, Singapore (landline and mobile) and Taiwan (landline only)6. $10

Above add-ons are only compatible with Fido Home Phone

View our U.S. and international long distance rates for Home Phone.

Frequently Asked Questions

How does the Home Phone service work?
  • Fido’s newest service offers customers a value-priced home phone solution leveraging the Fido wireless network. Unlike traditional home phone services, the Fido Home Phone does not use any interior phone lines or jacks, but instead uses the wireless network to make and receive phone calls. A ZTE home phone device is required and connects the customer’s existing home telephone to the wireless network in order to place and receive calls.
What kind of phone do I need to work with the Home Phone device?
  • The Home Phone service will work with any corded or cordless phone however it is not compatible with older rotary phones. The Home Phone device supports up to 2 phone base stations, plus the associated cordless handsets powered by your phone system’s base station. The Home Phone device comes with a battery pack and can work for up to 36 hours in case of a power outage. However, like traditional phone service you will need a corded phone plugged into your home phone device in order to maintain your service as cordless systems require power to function.
Can I move the Home Phone device to another location?
  • Yes---The Home Phone device is portable and can be moved to any location in Canada with coverage on the Fido wireless network. This makes it an ideal solution for those with a cottage or temporary home. The Home Phone device does not work outside of Canada.
Does the Home Phone device support data or text messaging?
  • No. The Home Phone device gives you access to the wireless network for voice calls only. The SIM card used by the Home Phone device is only compatible with the ZTE device, it will not work in your smartphone or tablet.
Is the Fido Home Phone compatible with other services?
  • The Home Phone service is not compatible with some services that require landline communication:
    • Home security systems - most providers offer alternative options such as cellular-based monitoring, which is compatible with Fido Home Phone. Contact your home security provider to learn about your options;
    • Fax machines;
    • Medical alert systems;
    • Dial-up internet service;
    • DSL internet service;
    • Wireless messaging, data services or EDI (i.e. transmissions for medical offices or insurance)
    • POS (point of sale) systems;
    • Multi-line extensions or call hunting groups.
  • Please note: The Home Phone service is compatible with most condo and building buzzer systems but there are some exceptions in buildings with older buzzer technology.

Get help on initial set-up and troubleshooting here or get support for Voicemail for Home Phone.

A paper invoice fee of $2 per month will apply unless you register for online billing on fido.ca.

See full details

Offer ends August 7, 2014 (in British Columbia, Alberta, Ontario and Atlantic Canada), subject to change without notice.

Savings established in comparison to traditional providers.

Additional airtime, international long distance, roaming, add-ons and taxes are extra and billed monthly.

1. Available only to existing Fido customers with a monthly plan including voice services with an invoice (prepaid and data-only plans excluded). Additional airtime, international long distance, roaming, add-ons and taxes are extra and billed monthly. Long distance calls are billed by the minute. No airtime charges apply to calls made to 9-1-1 from your Fido Home Phone.

2. Canada-wide calling includes calls from Canada to Canadian numbers. Subject to the Fido Terms and Conditions and Acceptable Use Policy; fido.ca/terms.

3. Call Forwarding includes up to 2,500 minutes to Canadian numbers.

4. Accumulate FidoDOLLARS based on eligible fees & charges incurred & paid on your account. FidoDOLLARS cannot be exchanged for money, refunded or credited back to your account. Subject to FidoREWARDS Program Terms and Conditions; fido.ca/terms.

5. Includes calls from Canada to U.S. numbers (excluding Puerto Rico and the U.S. Virgin Islands). Long distance calls are billed by the minute.

6. Includes calls from Canada to Hong Kong, China, Singapore (landlines and mobile) and Taiwan (landlines only). Long distance calls are billed by the minute

ZTE Home Phone device required and is sold separately ($40). Service intended for home use only (cannot roam with the device). SIM included with device is locked to and may only be used with the ZTE Home Phone device. Home phone device accesses phone service over the Fido network. For important wireless 9-1-1 information, visit fido.ca/911. 9-1-1 calls are routed based on the wireless network’s automatic location technology, but you may have to provide your home address to emergency responders. Fido recommends that you always have an alternative means of accessing 9-1-1 services from your home or business during a power or network outage. Corded or cordless landline home phone equipment is not included. Not compatible with services including but not limited to home security systems, wireless messaging and data services, fax service, medical alert systems, medical monitoring systems, credit card machines, IP/PBX Phone systems, or dial-up Internet service. May not be compatible with your DVR/Satellite systems, please check with your provider.

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