Manage Your Calls

Call Display with Name Display — $7 per month

Call Display with Name Display lets you see the incoming caller's phone number and NAME on your phone's display even if they're not in your address book. So you'll always know who's calling you.

Plus, you can attach pictures or images to your contacts to see who's calling with just once glance.

When you make a call, your name and number is displayed by default to the recipient. If you would like to restrict your number and name, enter #31# before dialing the number you're calling.

• See compatible phones

Cost:

• Monthly package subscribers: $7 for Call Display with Name Display
• Prepaid service customers: Call Display Included only.

SAVE up to 55% on Call Display with Name Display and other must-have options with a Value Pack, and get your first month FREE.

Questions? Consult our Call Display with Name Display FAQ.

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Enhanced Voice Messaging — $7 per month

Use our Enhanced Voice Messaging services to make sure you get the message.

SAVE up to 55% on Enhanced Voice Messaging and other must-have options with a Value Pack, and get your first month FREE.

Question? Consult our Voice Messaging FAQ.

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Visual Voicemail — $8 per month

Visual voicemail lets you see a list of your messages and choose which ones to listen to or delete, without having to listen to prior messages or voice instructions. The Phone button on the Home screen of your iPhone shows the total number of missed calls and unheard voicemail messages you have.

Key features

Things to remember about Visual Voicemail:

• Visual Voicemail will not work if you turn on the Data Block on your iPhone
• Visual Voicemail does use Data. This is "$0-rated" when you are using your iPhone in Canada
• You will incur data roaming charges when roaming outside of Canada. You can still access your voicemail if you block data, by pressing and holding “1”

See also: FAQ Visual Voicemail and How do I set up Visual Voicemail using my iPhone.

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Call Forwarding — $3 per month

Enjoy the freedom of redirecting incoming calls to another number or diverting them after a number of rings if you're outside your coverage area or just too busy to answer.

Monthly option: 2,500 minutes, 10¢ per additional minute
Pay per use: 20¢ per minute, billed by the second.

Questions? Consult our Call Forwarding FAQ.

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Video Calling

Make kissy-faces or show off your new do... it’s a great way to stay close.

• How it works
• How much it costs
• Compatible phones 

Only available within the 3G high-speed zone and requires a 3G high-speed Fido phone.

How it works

• Dial the wireless phone number and press the dedicated video call button to initiate a video call.
• Your internal camera (the camera that faces you) automatically turns on and displays your image on the screen.
• You can adjust the lighting conditions or switch between the internal camera (faces you) or external camera (faces away from you) so the person you’re calling can see what you see.

• You’ll receive a message on your Fido 3G phone screen indicating you have a video call (e.g., Video Call from “Name” (if available) or “Number”).
• If you accept the video call, you’ll automatically see the caller. If you want to show yourself to the caller, press the “Show Me” soft key or the Webcam button.
• Each person will see a full screen video of the person they’re talking to with a smaller overlaid frame of their own video image.
• If you do NOT accept the video call, the person calling will receive a message on their phone screen (e.g., Cannot make a video call) and be given the option to make a voice call to you.

How much it costs

It's 25¢ per minute, billed by the second. Airtime charges apply for each participant. Long-distance charges are not included and may apply.

• Video Calling is only available within the 3G high-speed zone and requires 3G high-speed Fido handsets.
• Each minute of Video Calling is 25¢, billed by the second.
• Long–distance charges are not included and may apply.

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WhoCalled™ — $3 per month - NOW IMPROVED

WhoCalled is a service that sends you a text message with a list of phone numbers that have attempted to call you when your Fido was turned off.

If you turn your Fido off during meetings, flights or class, take the subway, use parking garages or elevators where you get no signal or if your friends and family don't like to leave voicemail messages you are missing calls!

New Improvements to WhoCalled Service:

1. Over notification

The number of notifications that you receive will be reduced by notifying you only in the event that no other notification is provided (missed call log or new voicemail message indicator).

In most instances, that means, only if you turn your Fido off or are out of coverage.

2. More user-friendly WhoCalled message

In the past, some phones attached the phone number to the date and presented it as one long line in the WhoCalled message

This has been corrected and you will now see the phone number line as:

01:416444-5555 @ 9:21 AM 2009/11/11

We have also improved the line telling you how many calls you have missed.

3. Message Content / Easy Call Back

You are able to easily click on the phone number (or use your phone’s menu/option key) to return a call directly from the WhoCalled message.

The message you will now receive will read as below

Message Header:
+8888
Nov 12, 2009 9:21

Message Content:
WhoCalled Now Improved
(01) Call(s) missed
01:416444-5555 @ 9:21 AM 2009/11/11
Select number to call back

Make sure you always know WhoCalled!

SAVE up to 44% on WhoCalled and other options with a Value Pack and get your first month FREE.

Questions? Consult our WhoCalled FAQ.

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Mobile Backup — $5 per month

You'll never lose your contacts, audio files, pictures or videos.

Back up your contacts, pictures and videos. With Fido Mobile Backup, if you lose your phone, you won't lose everything in it.

How it works

Mobile Backup backs up all of your contact information, as well as some of your personally created content. It also lets you access and manage your contacts and personally created content online, any time. View, update, add, delete and more, simply by logging on to mobilebackup.fido.ca. You can even import your contacts from Outlook, Outlook Express and Yahoo!

Mobile Backup also allows you to transfer your information and settings from your old Fido to your new one or restore content you may have lost. No more cables and devices when it's time to back up your stuff.

How to activate

You can dowload the Mobile Backup application easily from your Mobile Internet menu. Once installed, your contacts, audio files, videosand pictures will automatically be backed up every day, week or month, according to your preference. No need to worry either, because all your personal data is encrypted and stored on our secure data servers.

How to restore

Restore your information in just three easy steps:

• Download the Mobile Backup application
• Log in. (Can't remember your PIN? No problem. Go to mobilebackup.fido.ca)
• From the Mobile Backup menu, click on Sync.

How much it costs

Backing up all of your contacts and personally created content (pictures, audio files or videos) costs just $5 per month.

At this time, Mobile Backup is only available to monthly plan subscribers.

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Messaging options

200 text messages — $5 per month
Unlimited text messages — $10 per month

Send discreet text messages from your Fido all across Canada.

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International and U.S. text messages

Send text messages internationally or to the United States.

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Fido MobileMail — $5 per month

Send and receive unlimited emails that are pushed to your Fido phone from your Windows Live™ Mail, Rogers™ Yahoo!® Mail and Yahoo!® Mail email communities.

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100 picture and video messages — $5 per month

Exchange images or pictures with text and sound and video clips with other wireless subscribers via a Fido phone.

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