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Coverage & Roaming

Things to know when you travel

Travelling DogFido offers an extensive international coverage, thanks to our international roaming agreements with more than 650 operator networks in more than 220 destinations around the world.

Note: If you have subscribed to Fido less than 90 days, you will be restricted when placing a call to an international number while abroad, meaning calling outside of the country you are visiting (except for calling back to Canada). If you plan to make international calls from anywhere outside North America, call 6-1-1 free of charge from your Fido phone or 1-888-481-3436 to activate international calling. If your account has a credit limit, click here to know more about the possible restrictions.

Before you go, don’t forget to add one of our various roaming travel packs or Add-ons so you can stay in touch with voice, text or data while saving up to 90% on regular roaming rates!

Using a LTE device?

LTE technology is currently available for compatible LTE devices in select travel destinations. Outside of LTE coverage areas, Fido LTE devices will seamlessly fall back to 4G HSPA+ or EDGE technologies where data roaming is supported. Check out if your travel destination has LTE coverage here.

What you need to know...

Travel Medical Insurance Compatible phones and frequencies Once you arrived at your destination Using your Fido services while traveling Contact us while travelling