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Billing and Usage

Monitor your usage (airtime, SMS, data, etc.)

Fido customers are given the possibility to see their current usage (i.e. the usage made since the beginning of their current cycle) via different tools. The following usage details are available:

  • Voice usage – minutes used and remaining
  • Data usage – data used and remaining
  • Text, picture & video messages usage – messages used and remaining

Tools to access those details?

  • Fido.ca
    • Log in to My Account
    • Under My Fido Service select Usage Details - View Usage

  • Phone & smartphone
    • Access My Account on the go directly from your device.

  • IVR – Interactive Voice Response
    • Call 6-1-1 free of charge from your Fido phone or 1-888-481-3436 and follow the instructions
 
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