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Add-ons

Prepaid services

Email to Text Messages (myfidonumber@fido.ca)



This service allows you to receive e-mails right on your phone’s e-mail address (for example 5145551234@fido.ca). You can reply, forward and copy as well. Learn what Email to text is and how much it costs.


Things to Know

  • A capacity of over 160 characters per message.
  • You can block a sending address or domain.
  • The pending messages are queued for up to 72 hours while the system tries to deliver.
  • The E-mail messages are valid for 24 hours.
  • If not responded to after 24 hours, the e-mail is no longer available.

How to use Email to Text Messages

To subscribe
  • Text Subscribe to 3436
  • Reply Yes to e-mail message received from number@fido.ca
How to read your e-mails
  • You will receive the following SMS alert when message is received through number@fido.ca:
    • You have mail from <email address>. Reply with ‘Read’ to view your message.
  • The message will end with “More” if it contents over 160 characters.
    • To read entire message, reply M or More or R or Read.
  • Incoming messages will be from variation of short codes 305XXXXX.
Using commands
  • Text Help to 3436 for the full list of commands.
E-mail to text Service commands and short forms

User Commands

  • Using the REPLY option on your phone, use the following commands to interact with the E-mail to Text service.

Use one of the following Commands to reply to the initial alert message:

Command
Short Commands
Description
Read
R
Reads the message (up to 160 characters)
Block
B
Adds sender to your 'deny' list (spam control)

Spam Control:

The E-mail to text service uses a sophisticated anti-spam engine to help insure that subscribers do not receive unsolicited e-mail messages. A network component will block messages which contain specific criteria, unique to spam messages. As well, subscribers may also choose to personalize the behaviour of their service by populating their "allow" and "deny" lists (see above). e-mail originating from addresses in the "deny" list will never reach the phone. E-mail originating from addresses in the "allow" list will always reach the phone, whether the service believes the messages to be spam or not.

Use the following commands to interact with received messages:

Command
Short Commands
Description
Read
R
Reads the message (up to 160 characters)
More
M
To get the rest of the initial message.
Block
B
Adds the sender to your "deny" list (spam control)
Forward
email@addr.com
F
Forward the entire e-mail message (including attachments) to another e-mail address
Forward addr1;
addr2; addr...
F
Forward the entire e-mail message to a list of e-mail addresses (separate addresses with semicolons)
Get cc
Gcc, G cc
Retrieves the cc list on a received message
I.E. It retrieves all e-mail addresses that were carbon copied on the original e-mail.

Administrative Commands

Use these commands to manage your service. Just send a command as a text message to "3436":

Command
Description
Subscribe
Turns the E-mail to text service on
Unsubscribe
Turns the E-mail to text service off
Alias name
Defines your alias (e.g. name@fido.ca)
Name your name
Defines a familiar name (e.g. "John Smith"), in addition to the e-mail alias, for outbound e-mails from your phone
Number off
Turns alerts off for e-mail sent to number@fido.ca. Note: You must define an alias in order to use this command!
Number on
Turns alerts for number@fido.ca back on
CC on
All replies will be sent to all addresses in the 'To' and 'cc' fields of the original received e-mail
CC off

Turns carbon copy reply off

I.E. No email address will appears in the ‘to’ and ‘cc’ field.
Allow email@addr.com
Add a sender to the "allow" list, removing that sender from the "deny" list if necessary. (spam control*)
Allow domain.com
Add any address from a domain to the "allow" list (any user@domain.com)
Block email@addr.com
Add a sender to the "deny" list, removing that sender from the "allow" list if necessary. (spam control*)
Block domain.com
Add any address from a domain to the "deny" list (any user@domain.com)
Français
Request service in French
Help
Returns a list of help topics
Help command
Returns help for using a specific command
To unsubscribe (stop receiving notifications)
  • Text Unsubscribe to 3436.
Using E-mail to Text while travelling

In Canada on the Fido network:

While in the U.S. and Internationally:

  • You can use E-mail to text anywhere in the world where there is a network supporting text messaging.
  • There is an additional text messaging cost for using E-Mail to Text while traveling outside of Fido's network. See our roaming rates and coverage maps while traveling..