Add-ons

Prepaid services

Call Waiting

Call Waiting notifies you with an alert tone when you are already on a call and someone else is trying to phone you. This service is included with your prepaid service.

Things to Know

Airtime usage or long distance charges might apply.
- i.e.: Accepting a waiting call, it will incur regular airtime from your plan or if you are outside your local area, long distances charges will apply as well.
A different alert tone will be produced for long-distance incoming calls.
You will be able to switch back and forth between calls.
If you decide not to answer the waiting call, the call will be redirected to your voice messaging, if any.

How to use Call Waiting

Whenever you are on a call

As soon as you hear the alert tone, do accept or answer on your phone or refer to your user guide for assistance.

How to enable, disable or checking the call waiting status

On your phone:

Consult the phone's user guide to learn how to enable/disable call waiting.

Using short codes:

Activate	Dial *43#, then press Send (or Talk).
Disable	Dial #43#, then press Send (or Talk).
Verify status	Dial *#43#, then press Send (or Talk).

Alberta	British Columbia	Manitoba
New Brunswick	Newfoundland and Labrador	Northwest Territories
Nova Scotia	Nunavut	Ontario
Prince Edward Island	Québec	Saskatchewan
Yukon	International