Contact us You have a question? We surely have the answer.Already a Fido customer?To reach Customer Service, call 1-888-481-FIDO (3436) or 611, free of charge, from your Fido (weekdays from 8:00 a.m. to 9:00 p.m., and weekends from 9:00 a.m. to 5:00 p.m., your local time). We also offer Customer service in Cantonese and in Mandarin. Call toll free 1-866-888-3436, weekdays from 9:00 a.m. to 9:00 p.m. To contact Fido while you are travelling outside Canada, call +1-514-925-4590 (free of charge, from your Fido), weekdays from 7:00 a.m. to 12:00 a.m., and weekends from 8:00 a.m. to 9:00 p.m. (Eastern Time). Or you can always reach us by e-mail using the form below. Future Fido customer?Get in touch with us from the comfort of your home or office with your questions, or to activate a new service right away! You’ll never have to step foot out the door. There are two easy ways to do it:
To send us an email:Terms & Conditions The information you are about to provide will be used to better serve you and will be kept confidential by Fido once it has been received. However, Fido cannot guarantee the security of the e-mail transmission. Therefore, please do not provide any sensitive credit information (such as your credit card number). If you agree to disclose your information via e-mail, please click on the Send button. Access to information requests will be handled within 30 days. |
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