Need help?
Find help fast. Fido's always ready to help you out when you need it.
Billing and Usage
Do you have questions about your monthly bill and your usage?
- Your Fido bill explained
- Activate Online Billing
- Manage, View or Print your bill
- Get your Account balance
See more topics
Phone and Warranty
Everything you need to know to enjoy your Fido!
- Phone details and compatible services
- Fido satisfaction guarantee and manufacturer warranty
- Fido Reservation System
- Lost or stolen phone
Coverage and Roaming
Before taking a trip with your Fido, check out what you should know!
Add-Ons
Find help on how to manage calls, Messaging, Mobile Internet and more.
Top visited topics
Our most frequently visited topics about services, add-ons and features!
- How to register to My Account
- Your Fido bill explained
- Phone User guide
- Fido satisfaction guarantee and manufacturer warranty
- How to upgrade your phone
- How to refill your Prepaid account
- Monthly services - Enhanced Voice Messaging
- Prepaid services - Text Messaging (SMS)
Contact Us
Still needs help? See how you can contact us!






