Support

Help with your invoice

Do you have questions about your monthly invoice?

• Your Fido invoice
• Activate Online Billing
• Why register for fido.ca?

Prepaid Service

The perfect prepaid service for you!

• How to refill your account
• How to check your balance
• Airtime rates

Not sure which data
add-on you need?

We can estimate your
monthly usage for you.

• Click here

Help with your phone

Everything you need to know to enjoy your Fido!

• New Fido owner?
• Warranties and Repairs
• User Guides
• Phones & Compatible Services

Coverage and Roaming

Before taking a trip with your Fido, check out what you should know!

• Travel in Canada
• Travel in the U.S.
• Travel abroad
• 3G High-Speed Coverage

FAQs

Our most frequently asked questions about services, add-ons and features are answered here.

• Fido's Interactive Voice Response (IVR) system
• iPhone 3GS and O.S. 3.0
• Billing
• Fido Prepaid Service
• Fido Rewards Program
• Fido subscribers prior to November 4, 2008
• Long Distance
• Text Messaging
• Voice Messaging

• See all FAQ's

National Do Not Call List

You can limit telemarketing calls you receive.

• Learn more

Still can't find what you're looking for?

Try the Search function at the top of all fido.ca pages, or check our site map. Still no luck? Contact Fido Customer Service