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Are you on a postpaid plan offered before April 7, 2015? If so, you can still earn and redeem your FidoDOLLARSTM as part of the Fido REWARDSTM program.
If you’ve changed your price plan or activated your account on or after April 7, 2015, you’ll get other awesome benefits, but unfortunately FidoDOLLARS aren’t included.
You can still redeem the FidoDOLLARS you’ve accumulated even after your plan changed! Check out these FAQs for more on FidoDOLLARS.
If you subscribe to a plan that participates in the Fido REWARDS program, with each monthly invoice you earn a portion of your eligible service charges as FidoDOLLARS.
The following services allow you to earn FidoDOLLARS:
+ Monthly plan
+ 9-1-1 Emergency Access Fee (if applicable)
+ System Access Fee (if applicable)
+ Additional minutes
+ Long-distance charges
+ Roaming charges
+ Text and email messages
+ Data transmission
+ Directory assistance
+ Paper invoice fee
All other fees, including administration, interest and resumption fees, taxes, phone purchases, SIM cards and accessories do not allow you to earn FidoDOLLARS. Each of your FidoDOLLARS corresponds to one (1) dollar applicable to the regular price in effect at the time of FidoDOLLARS redemption, including applicable taxes, except for taxes applicable to option services, which cannot be paid using FidoDOLLARS.
Redeeming and Tracking
FidoDOLLARS can help you make the most of your Fido service. You can exchange them for new phones, Travel Packs, and Add-ons. Just remember, each of your FidoDOLLARS = $1. Easy, right?
A standard $25 Hardware Upgrade Administration Fee applies to hardware upgrades. Taxes extra. FidoDOLLARS cannot be exchanged for cash, returned, or credited back to your account. Only the accountholder can complete transactions involving FidoDOLLARS. Your account must be in good standing. Each FidoDOLLARS point corresponds to one (1) dollar applicable to the regular price in effect at the time of FidoDOLLARS redemption, including applicable taxes, except for taxes applicable to add-on services which cannot be paid using FidoDOLLARS. Subject to the Fido REWARDS Program Terms and Conditions, fido.ca/terms.