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Prepaid Plans & Services

Voice Messaging

You’ll never miss a call with Voice Messaging.

Here’s what you get:

Voice Messaging Key Features

Included services
Length of message Up to 3 minutes per message received
Storage of messages Up to 5 days for unheard messages and up to 5 days for heard messages (automatically deleted after this period)
Personal greeting A 60-second voice signature
Special greeting N/A

Note – When retrieving your voice messages within your local calling area, airtime charges will apply. These charges along with long distance or roaming charges will also apply when you retrieve your messages while travelling.

Learn more about Voice Messaging and how to use it in our Get Support section.

Call Display

See the caller's number on your handset display, or their name if you've entered them in your phone book.

You can attach pictures or images to your contacts to see who's calling with just one glance.

Learn more about Call Display and how to use it in our Get Support section.

Call Waiting

Don’t miss an important call when you're already on the line. Call Waiting notifies you with a soft beep when someone is trying to get through.

Learn more about Call Waiting and how to use it in our Get Support section.

Fido Mobile Internet Portal

It’s your gateway to the mobile Internet, to a ton of downloadable content and on-the-go management of your Fido account, and is cleverly broken down into 3 main areas: HOME, SHOP and MY ACCOUNT.

  • HOME: Get one-click access to popular sites like Google™, Yahoo! ®, Windows Live™, Facebook™, Twitter, MySpace and more. Plus stay connected to the world with the latest news/sports/celebs headlines.
  • SHOP: Shop 24/7 for music, ringtones, games and videos, plus we’ll even send you recommendations for content we think you'll love.
  • MY ACCOUNT: Secure access to your account any time, anywhere: Select My Account, on your phone to refill with a voucher, view your account balance and check your airtime, messaging and data usage.

How to get started

To launch the Fido Mobile Internet Portal HOME page, simply select the Internet icon from your main menu or text HOME to 4836 to be sent a link to the portal. From there, start browsing or select MY ACCOUNT or SHOP to do what you want. You can also get to any of the thousands of mobile Internet sites by just entering the address on your phone and then book marking it for easy access.

Need help? Consult the Internet Access section of your user guide.

Balance & validity notifications

With Fido Prepaid you’ll know what’s going on with your account thanks to our notifications. We will send you the following text messages as reminders or confirmations to help you easily manage your account.

Event
Message
A refill Balance and expiry date
When you dial *225 Balance and expiry date
When you are within 2 days of your expiry date Expiry date warning
When you call and have less than a $3 balance on the account Low balance warning
When you no longer have a balance left on the account $0 balance warning
If there aren't enough funds in your balance to pay for a plan or an Add-on Warning that plan or Add-on fee was not paid
When you have used up all the data included in your Add-on Warning that you’ve used up all your data
When you have used up all the text messages (sent from Canada) in your Add-on or plan Warning that you’ve used up all your text messages
When you have used up all the international text messages included in your Add-on Warning that you’ve used up all your international text messages

Learn How to refill your account in our Get Support section.

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