fido/content on false false [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1237655945] [True-Client-IP] = [54.198.23.251] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=2000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-1542218279;150232651;2;-1542218279;150232651;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.198.23.251, 96.16.12.206] [X-dynaTrace-Application] = [Fido.ca] [If-Modified-Since] = [Mon, 25 Jun 2018 00:22:59 UTC] [X-Forwarded-For] = [54.198.23.251, 96.16.12.206] content prepaid-call-forwarding MOBILE mobile getcurious getcurious_cbm Tablets tablets setLanguage en Tablets Plan tablets_plan setLanguage en iphone iphone setLanguage en iphone compare iphone_compare setLanguage en INTERNET /homeinternet promotions support getcurious_faq Store Locator storelocator easyloginriverpage fido fido /login /pages/#/logout /web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart # /web/Fido.portal?_nfpb=true&_pageLabel=fido_search&Ntt= signin-interceptor <li class="visible-xs"><a href="/consumer/storelocator">FIND A STORE</a></li> <li class="visible-xs"><a href="/consumer/storelocator">TROUVER UN MAGASIN</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Search</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Recherche</a></li> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">search</span></a></div> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">Recherche</span></a></div> en fr ab bc mb nb nl ns on pe qc sk on

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Support

com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1237655945] [True-Client-IP] = [54.198.23.251] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=2000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-1542218279;150232651;2;-1542218279;150232651;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.198.23.251, 96.16.12.206] [X-dynaTrace-Application] = [Fido.ca] [If-Modified-Since] = [Mon, 25 Jun 2018 00:22:59 UTC] [X-Forwarded-For] = [54.198.23.251, 96.16.12.206] content prepaid-call-forwarding on /default/main/internet/fido/WORKAREA/common en_US j6ho4rn8 2017-08-24 18:33:09 site/support j6ho4rn8 templatedata/site/support/data/mobile/prepaid-call-forwarding 1503613989 2017-09-07 05:17:56 /default/main/internet/fido/STAGING /default/main/internet/fido prepaid-call-forwarding 1504245762223 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/prepaid-call-forwarding 2017-09-07 05:17:56 templatedata/site/support/data/mobile/prepaid-call-forwarding true prepaid-call-forwarding ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile AddOns prepaid how_tos 95 Call Forwarding | Fido Support This feature allows you to redirect your incoming calls. Call Forwarding <!-- faq 1 start --> <div class="faq-container"> <div class="faq-question"> <h3>Using unconditional Call Forwarding</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <h4>On your phone:</h4> <ul> <li>As each phone menu can be different, consult your phone's <a href="/web/content/phonewarranty/phone_and_services_compatibility">user guide</a> for assistance.</li> </ul> <h4>Using short codes:</h4> <table class="table-calls-forwarding" border="0"> <tbody> <tr> <th>&nbsp;</th> <th>Activate</th> <th>Deactivate</th> </tr> <tr> <td>Unconditional Call Forwarding</td> <td>*21*[10 digits]#</td> <td>&gt;##21#</td> </tr> </tbody> </table> </div> </div> </div> <!-- faq 1 end --> <!-- faq 2 start --> <div class="faq-container"> <div class="faq-question"> <h3>Using conditional Call Forwarding</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <h4>On your phone</h4> <ul> <li>As each phone menu can be different, consult your phone's <a href="/web/content/phonewarranty/phone_and_services_compatibility">user guide</a> for assistance.</li> </ul> <h4>Using short codes: (Make sure you select the proper code according to your situation).</h4> <table class="table-calls-forwarding" border="0"> <tbody> <tr> <th>&nbsp;</th><th><strong>Activate</strong> </th><th><strong>Deactivate</strong> </th> </tr> <tr> <td><strong>If out of reach</strong></td> <td> <p>*62*[10 digits]#</p> </td> <td> <p>##62#</p> </td> </tr> <tr> <td><strong>If no reply</strong></td> <td>*61*[10 digits]#</td> <td>##61#</td> </tr> <tr> <td><strong>If busy</strong></td> <td>*67*[10 digits]#</td> <td>##67#</td> </tr> </tbody> </table> </div> </div> </div> <!-- faq 2 end --> <!-- faq 3 start --> <div class="faq-container"> <div class="faq-question"> <h3>Using Call Forwarding while traveling</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <h4>In Canada and to the U.S.:</h4> <ul> <li>Long distance charges will apply when calls are forwarded to a number outside your local calling area. Consult <a href="/web/page/portal/Fido/PrepaidPlans?forwardTo=prepaidPlans&amp;service=longdistance">our long distance rates.</a></li> <li>Calls can only be forwarded to a Canadian or an American (country code <strong>"1"</strong>) phone number.</li> </ul> <h4>Outside the Fido network in Canada</h4> <ul> <li>Regular roaming charges will apply. See <a href="/web/content/ldtravelling/can_roaming">our rates</a> while traveling.</li> </ul> </div> </div> </div> <!-- faq 3 end --> call forwarding redirect conditional unconditional Renvoi d'appels | Soutien Fido Cette fonction vous permet de réacheminer vos appels entrants. Renvoi d'appels <p><!--<mce:script mce_src="/cms/v45/js/support-6.js" type="text/javascript"></mce:script> --></p> <div> <div> <p>Cette fonction vous permet de r&eacute;acheminer vos appels entrants. <a href="/web/page/portal/Fido/PrepaidPlans?forwardTo=prepaidPlans&amp;service=addons#Renvoi">Combien &ccedil;a co&ucirc;te?</a></p> <div class="gray-bg"> <h3>Ce qu'il faut savoir</h3> <ul> <li>Des frais d&rsquo;interurbain s&rsquo;appliquent si vous renvoyez vos appels vers un num&eacute;ro &agrave; l&rsquo;ext&eacute;rieur de votre zone d&rsquo;appels locaux.</li> <li>&Agrave; moins que vous ne r&eacute;acheminiez vos appels &agrave; la Messagerie vocale de Fido, le temps utilis&eacute; pendant le renvoi sera factur&eacute; &agrave; l'utilisation, mais il ne sera jamais d&eacute;duit des minutes comprises dans votre forfait du service pr&eacute;pay&eacute;.</li> </ul> </div> <p>Il existe deux modes de Renvoi d&rsquo;appels : <strong>inconditionnel</strong> et <strong>conditionnel</strong></p> <h3>Renvoi d'appels inconditionnel</h3> <p>Au lieu de recevoir les appels directement sur votre t&eacute;l&eacute;phone, vous pouvez faire en sorte que tous vos appels entrants soient automatiquement r&eacute;achemin&eacute;s au num&eacute;ro que vous aurez choisi. Par exemple :</p> <ul> <li>Vous &ecirc;tes &agrave; la maison et vous ne voulez pas r&eacute;pondre &agrave; deux t&eacute;l&eacute;phones diff&eacute;rents (ligne filaire et sans-fil). Vous n&rsquo;avez qu&rsquo;&agrave; faire un renvoi d&rsquo;appels &agrave; votre num&eacute;ro filaire.</li> </ul> <h3>Renvoi d&rsquo;appels conditionnel (seulement offert si vous n&rsquo;&ecirc;tes pas abonn&eacute; &agrave; la Messagerie vocale.)</h3> <p>Les appels sont r&eacute;achemin&eacute;s si vous &ecirc;tes injoignable, si vous ne r&eacute;pondez pas ou si la ligne est occup&eacute;e. Par exemple :</p> <h4>Injoignable</h4> <ul> <li>Vos appels entrants sont r&eacute;achemin&eacute;s au num&eacute;ro choisi si le t&eacute;l&eacute;phone est &eacute;teint ou si vous &ecirc;tes &agrave; l&rsquo;ext&eacute;rieur de la zone de couverture.</li> </ul> <h4>Sans r&eacute;ponse</h4> <ul> <li>Vos appels entrants sont redirig&eacute;s au num&eacute;ro choisi si vous ne r&eacute;pondez pas (normalement dans un d&eacute;lai de 20 secondes).</li> </ul> <h4>Ligne occup&eacute;e</h4> <ul> <li>Vos appels entrants sont renvoy&eacute;s au num&eacute;ro choisi si vous &ecirc;tes d&eacute;j&agrave; au t&eacute;l&eacute;phone.</li> </ul> <h3>Comment utiliser le renvoi d'appels</h3> <!-- faq 1 start --> <div class="faq-container"> <div class="faq-question"> <h3>Renvoi d&rsquo;appels inconditionnel</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <h4>Sur votre appareil:</h4> <ul> <li>Consultez le <a href="/web/content/phonewarranty/phone_and_services_compatibility">guide de l'utilisateur</a> de votre appareil puisque chaque t&eacute;l&eacute;phone est diff&eacute;rent.</li> </ul> <h4>&Agrave; l&rsquo;aide de codes abr&eacute;g&eacute;s</h4> <table class="table-calls-forwarding" border="0"> <tbody> <tr> <th>&nbsp;</th> <th>Activer</th> <th><strong>D&eacute;activer</strong></th> </tr> <tr> <td><span class="txtb">Renvoi d&rsquo;appels inconditionnel</span></td> <td class="alt">*21*[10 chiffres du num&eacute;ro]#</td> <td><span class="txtb">##21#</span></td> </tr> </tbody> </table> </div> </div> </div> <!-- faq 1 end --> <!-- faq 2 start --> <div class="faq-container"> <div class="faq-question"> <h3>&Agrave; l&rsquo;aide de votre t&eacute;l&eacute;phone</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <ul> <li>Consultez le <a href="/web/content/phonewarranty/phone_and_services_compatibility">guide de l'utilisateur</a> votre appareil puisque chaque t&eacute;l&eacute;phone est diff&eacute;rent.</li> </ul> <h4>&Agrave; l&rsquo;aide de codes abr&eacute;g&eacute;s (assurez-vous d&rsquo;utiliser le bon code selon votre situation)</h4> <table class="table-calls-forwarding" border="0"> <tbody> <tr> <th>&nbsp;</th><th><strong>Activer</strong> </th><th><strong>D&eacute;sactiver</strong> </th> </tr> <tr> <td><strong>Hors zone</strong></td> <td class="alt"> <p>*62*[10 chiffres]#</p> </td> <td> <p>##62#</p> </td> </tr> <tr> <td><strong>Sur non-r&eacute;ponse</strong></td> <td class="alt">*61*[10 chiffres]#</td> <td>##61#</td> </tr> <tr class="last"> <td class="first"><strong>Sur occupation</strong></td> <td class="alt">*67*[10 chiffres]#</td> <td class="last">##67#</td> </tr> </tbody> </table> </div> </div> </div> <!-- faq 2 end --> <!-- faq 3 start --> <div class="faq-container"> <div class="faq-question"> <h3>Utilisation du Renvoi d&rsquo;appels lors de vos d&eacute;placements</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <h4>Au Canada et vers les &Eacute;tats-Unis:</h4> <ul> <li>Des frais d&rsquo;interurbain s&rsquo;appliquent si vous activez le Renvoi d&rsquo;appels vers un num&eacute;ro qui se trouve &agrave; l&rsquo;ext&eacute;rieur de votre zone d'appels locaux. Consultez <a href="/web/page/portal/Fido/PrepaidPlans?forwardTo=prepaidPlans&amp;service=longdistance">nos tarifs interurbains</a>.</li> <li>Les appels ne peuvent &ecirc;tre achemin&eacute;s que vers le Canada ou les &Eacute;tats-Unis, (indicatif de pays <strong>&laquo; 1 &raquo;</strong>).</li> </ul> <h4>Hors du r&eacute;seau Fido au Canada :</h4> <ul> <li>Des frais d&rsquo;itin&eacute;rance courants s&rsquo;appliquent. Consultez <a href="/web/content/ldtravelling/can_roaming">nos tarifs</a> pour l&rsquo;utilisation en voyage.</li> </ul> </div> </div> </div> <!-- faq 3 end --></div> </div> appels renvoi reacheminer conditionnel unconditionnel 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Call Forwarding

Using unconditional Call Forwarding

On your phone:

  • As each phone menu can be different, consult your phone's user guide for assistance.

Using short codes:

  Activate Deactivate
Unconditional Call Forwarding *21*[10 digits]# >##21#

Using conditional Call Forwarding

On your phone

  • As each phone menu can be different, consult your phone's user guide for assistance.

Using short codes: (Make sure you select the proper code according to your situation).

 Activate Deactivate
If out of reach

*62*[10 digits]#

##62#

If no reply *61*[10 digits]# ##61#
If busy *67*[10 digits]# ##67#

Using Call Forwarding while traveling

In Canada and to the U.S.:

  • Long distance charges will apply when calls are forwarded to a number outside your local calling area. Consult our long distance rates.
  • Calls can only be forwarded to a Canadian or an American (country code "1") phone number.

Outside the Fido network in Canada

  • Regular roaming charges will apply. See our rates while traveling.
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