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Support

Call Forwarding

Using unconditional Call Forwarding

On your phone:

  • As each phone menu can be different, consult your phone's user guide for assistance.

Using short codes:

  Activate Deactivate
Unconditional Call Forwarding *21*[10 digits]# >##21#

Using conditional Call Forwarding

On your phone

  • As each phone menu can be different, consult your phone's user guide for assistance.

Using short codes: (Make sure you select the proper code according to your situation).

 Activate Deactivate
If out of reach

*62*[10 digits]#

##62#

If no reply *61*[10 digits]# ##61#
If busy *67*[10 digits]# ##67#

Using Call Forwarding while traveling

In Canada and to the U.S.:

  • Long distance charges will apply when calls are forwarded to a number outside your local calling area. Consult our long distance rates.
  • Calls can only be forwarded to a Canadian or an American (country code "1") phone number.

Outside the Fido network in Canada

  • Regular roaming charges will apply. See our rates while traveling.
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