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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [Cookie] = [dtCookie=7CE5D45EFB62116A92FC11BB5B551B87] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-782788341] [True-Client-IP] = [54.163.19.57] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;793794126;29136819;2;793794126;29136819;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.163.19.57, 184.51.35.233] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [54.163.19.57, 184.51.35.233] content prepaid-call-display on 7CE5D45EFB62116A92FC11BB5B551B87 /default/main/internet/fido/WORKAREA/common en_US j6ho4rjk 2017-08-24 18:33:09 site/support j6ho4rjk templatedata/site/support/data/mobile/prepaid-call-display 1503613989 2017-09-07 05:17:53 /default/main/internet/fido/STAGING /default/main/internet/fido prepaid-call-display 1504245762223 2017-09-07 05:17:53 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/prepaid-call-display templatedata/site/support/data/mobile/prepaid-call-display true prepaid-call-display ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile AddOns prepaid how_tos 1446396416753 Call Display | Fido Support This feature lets you see an incoming caller's phone number on your phone's display, even his or her name if you&rsquo;ve entered it in your phone book. Call Display <div class="rui-support-resulttypes support-tabs"> <ul> <li class="active"> <a href="javascript:void(0)"> <span>Prepaid mobile service</span> </a> </li> <li> <a href="/consumer/content/postpaid-call-display?setLanguage=en"> <span>Monthly mobile plan</span> </a> </li> </ul> </div> <p>&nbsp;</p> <p>This feature lets you see an incoming caller's phone number on your phone's display, even his or her name if you&rsquo;ve entered it in your phone book.</p> <div class="gray-bg"> <h3>Things to Know</h3> <ul> <li>A maximum of 15 characters can be displayed.</li> <li>Incoming calls from an international number might show as "unknown number". </li> <li>Blocked calls will appear as "Private Name/Private Number" or "Anonymous".</li> <li>The Name Display feature (only available on Monthly service) shows the name you provided Fido when you activated your account to the person you are calling.</li> <li>Name won&rsquo;t show on a call that&rsquo;s being forwarded.</li> <li>Text messages always display the number even if the display is blocked.</li> </ul> </div> <h3>How to use Call Display</h3> <div class="faq-container"> <div class="faq-question"> <h3>Using Call Display &amp; Name Display</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <ul> <li><span class="txtb">Receive a call:</span> You&rsquo;ll see the caller&rsquo;s name and number on your phone display.</li> <li><span class="txtb">Make a call:</span> The person you&rsquo;re calling will see your number and name in their phone display (if they have the same feature).</li> </ul> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Block or unblock your number from being displayed when calling</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <h4>To block:</h4> <ul> <li><strong>Temporary</strong>: Type <strong>#31#</strong>, free of charge, before each phone call.</li> <li><strong>Permanent</strong>: Consult your phone's User Guide for the steps to follow.</li> </ul> <h4>To unblock:</h4> <ul> <li><strong>Temporary</strong>: If the display of the number is permanently blocked via your phone's menus, it may be temporarily unblocked by dialing <strong>*31#</strong> before placing a call.</li> <li><strong>Permanent</strong>: Consult your phone's User Guide for the steps to follow.</li> </ul> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Using your Call Display while traveling</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <h4>In Canada on the Fido network:</h4> <ul> <li>You can use the Call Display anywhere on the <a href="/web/page/portal/Fido/CoverageSupport">Fido network</a>.</li> </ul> <h4>While in the U.S. or Internationally:</h4> <ul> <li>This service is generally available where there is a network supporting it. See our <a href="/web/page/portal/Fido/FidoOptions?forwardTo=internationalRoamingInfo">U.S.</a> or <a href="/web/page/portal/Fido/FidoOptions?forwardTo=internationalRoamingInfo">International</a> coverage maps.</li> <li>The information may not always be shown or it may be shown in the international dialing format (+1 and 10 digit number).</li> </ul> </div> </div> </div> <h3>Troubleshooting</h3> <div class="faq-container"> <div class="faq-question"> <h3>My call display doesn't display the caller's phone number</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer4" class="collapse"> <div class="faq-answer"> <p>If you see the following, it means the person calling has blocked their number or the telephone system used by the called did not send the information to show the number:</p> <ul> <li>Unknown Number</li> <li>Private Number</li> <li>Confidential Number</li> <li>Withheld Number</li> <li>Call</li> </ul> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>I&rsquo;m unable to reach the number that was left on my call display</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer5" class="collapse"> <div class="faq-answer"> <ul> <li>Some numbers cannot receive incoming calls ( for example a payphone ).</li> </ul> </div> </div> </div> call display Afficheur | Soutien Fido Cette fonction vous permet de voir le num&eacute;ro de t&eacute;l&eacute;phone, et le nom s&rsquo;il est enregistr&eacute; dans votre r&eacute;pertoire, des personnes qui vous appellent &agrave; l&rsquo;&eacute;cran de votre t&eacute;l&eacute;phone. Afficheur <div class="rui-support-resulttypes support-tabs"> <ul> <li class="active"> <a href="javascript:void(0)"> <span>Service pr&eacute;pay&eacute; pour mobiles</span> </a> </li> <li> <a href="/consumer/content/postpaid-call-display?setLanguage=fr"> <span>Forfait mensuel pour mobiles</span> </a> </li> </ul> </div> <p>&nbsp;</p> <p>Cette fonction vous permet de voir le num&eacute;ro de t&eacute;l&eacute;phone, et le nom s&rsquo;il est enregistr&eacute; dans votre r&eacute;pertoire, des personnes qui vous appellent &agrave; l&rsquo;&eacute;cran de votre t&eacute;l&eacute;phone.</p> <div class="gray-bg"> <h3>Ce qu'il faut savoir</h3> <ul> <li>Un maximun de 15 caract&egrave;res s&rsquo;affichera.</li> <li>La mention &laquo; Num&eacute;ro inconnu &raquo; peut &ecirc;tre affich&eacute;e pour les appels entrants provenant d'un num&eacute;ro international. </li> <li>La mention &laquo; Nom confidentiel/Num&eacute;ro confidentiel &raquo; ou &laquo; Anonyme &raquo; appara&icirc;tra pour les num&eacute;ros bloqu&eacute;s.</li> <li>Lorsque vous faites un appel, la fonction Afficheur de nom (seulement offerte avec le service mensuel) montre le nom que vous avez indiqu&eacute; &agrave; Fido lors de l&rsquo;activation de votre compte.</li> <li>Le nom n'appara&icirc;tra pas s&rsquo;il s&rsquo;agit d&rsquo;un appel transf&eacute;r&eacute;.</li> <li>Lorsque vous envoyez un texto, le num&eacute;ro est toujours indiqu&eacute; m&ecirc;me si l&rsquo;affichage est bloqu&eacute;.</li> </ul> </div> <h3>Comment utiliser l'Afficheur</h3> <div class="faq-container"> <div class="faq-question"> <h3>Utilisation de l'Afficheur</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <ul> <li><span class="txtb">Lorsque vous recevez un appel:</span> le nom et le num&eacute;ro de la personne qui vous appelle apparaissent &agrave; l&rsquo;&eacute;cran de votre t&eacute;l&eacute;phone. </li> <li><span class="txtb">Lorsque vous faites un appel:</span> la personne que vous appelez verra votre num&eacute;ro et votre nom &agrave; son &eacute;cran (si elle est abonn&eacute;e &agrave; cette option).</li> </ul> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Bloquer ou d&eacute;bloquer votre num&eacute;ro lorsque vous appelez</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <h4>Pour bloquer vos informations :</h4> <ul> <li><strong>Temporairement</strong>: Composez sans frais le <strong>#31#</strong> avant chaque appel.</li> <li><strong>En permanence</strong>: Consultez le guide d'utilisateur de votre appareil pour conna&icirc;tre les &eacute;tapes &agrave; suivre.</li> </ul> <h4>Pour d&eacute;bloquer vos informations :</h4> <ul> <li><strong>Temporairement</strong>: Si l&rsquo;affichage de votre num&eacute;ro est bloqu&eacute; en permanence en raison des r&eacute;glages de votre t&eacute;l&eacute;phone, vous pouvez le d&eacute;bloquer temporairement en composant <span class="txtb">*31#</span> avant chaque appel.</li> <li><strong>En permanence</strong>: Consultez le guide d'utilisateur de votre appareil pour conna&icirc;tre les &eacute;tapes &agrave; suivre.</li> </ul> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Utilisation de l'Afficheur lors de vos d&eacute;placements</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <h4>Au Canada sur le r&eacute;seau Fido:</h4> <ul> <li>Vous pouvez utiliser l&rsquo;Afficheur partout sur le <a href="/web/page/portal/Fido/CoverageSupport">r&eacute;seau Fido.</a>.</li> </ul> <h4>En itin&eacute;rance aux &Eacute;tats-Unis ou ailleurs dans le monde :</h4> <ul> <li>Le service est g&eacute;n&eacute;ralement disponible partout o&ugrave; un r&eacute;seau le prend en charge. Consultez nos cartes de couverture aux <a href="/web/page/portal/Fido/FidoOptions?forwardTo=internationalRoamingInfo">&Eacute;tats-Unis</a> o&ugrave; <a href="/web/page/portal/Fido/FidoOptions?forwardTo=internationalRoamingInfo">&agrave; l'internationale</a></li> <li>Il est possible que l&rsquo;information ne soit pas affich&eacute;e ou qu&rsquo;elle le soit en format international (+1 suivi du num&eacute;ro &agrave; dix chiffres).</li> </ul> </div> </div> </div> <h3>D&eacute;pannage</h3> <div class="faq-container"> <div class="faq-question"> <h3>L'appareil n&rsquo;affiche pas le num&eacute;ro de t&eacute;l&eacute;phone de la personne qui appelle</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer4" class="collapse"> <div class="faq-answer"> <p>Si un des messages suivants s&rsquo;affiche sur votre appareil, c&rsquo;est que la personne qui vous appelle a bloqu&eacute; son num&eacute;ro ou que le syst&egrave;me t&eacute;l&eacute;phonique qu&rsquo;elle utilise n&rsquo;a pas envoy&eacute; le num&eacute;ro.</p> <ul> <li>Num&eacute;ro inconnu</li> <li>Num&eacute;ro priv&eacute;</li> <li>Num&eacute;ro confidentiel</li> <li>Num&eacute;ro cach&eacute;</li> <li>Appel</li> </ul> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Je ne suis pas en mesure de rappeler le num&eacute;ro pr&eacute;sent&eacute; sur l&rsquo;afficheur</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer5" class="collapse"> <div class="faq-answer"> <ul> <li>Certains num&eacute;ros ne peuvent recevoir d&rsquo;appel (p. ex. t&eacute;l&eacute;phones publics).</li> </ul> </div> </div> </div> Afficheur 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Call Display

 

This feature lets you see an incoming caller's phone number on your phone's display, even his or her name if you’ve entered it in your phone book.

Things to Know

  • A maximum of 15 characters can be displayed.
  • Incoming calls from an international number might show as "unknown number".
  • Blocked calls will appear as "Private Name/Private Number" or "Anonymous".
  • The Name Display feature (only available on Monthly service) shows the name you provided Fido when you activated your account to the person you are calling.
  • Name won’t show on a call that’s being forwarded.
  • Text messages always display the number even if the display is blocked.

How to use Call Display

Using Call Display & Name Display

  • Receive a call: You’ll see the caller’s name and number on your phone display.
  • Make a call: The person you’re calling will see your number and name in their phone display (if they have the same feature).

Block or unblock your number from being displayed when calling

To block:

  • Temporary: Type #31#, free of charge, before each phone call.
  • Permanent: Consult your phone's User Guide for the steps to follow.

To unblock:

  • Temporary: If the display of the number is permanently blocked via your phone's menus, it may be temporarily unblocked by dialing *31# before placing a call.
  • Permanent: Consult your phone's User Guide for the steps to follow.

Using your Call Display while traveling

In Canada on the Fido network:

  • You can use the Call Display anywhere on the Fido network.

While in the U.S. or Internationally:

  • This service is generally available where there is a network supporting it. See our U.S. or International coverage maps.
  • The information may not always be shown or it may be shown in the international dialing format (+1 and 10 digit number).

Troubleshooting

My call display doesn't display the caller's phone number

If you see the following, it means the person calling has blocked their number or the telephone system used by the called did not send the information to show the number:

  • Unknown Number
  • Private Number
  • Confidential Number
  • Withheld Number
  • Call

I’m unable to reach the number that was left on my call display

  • Some numbers cannot receive incoming calls ( for example a payphone ).
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