fido/content on false false [Cookie] = [dtCookie=1E95D09B9538E51977229F51A2800CE9] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [444686973] [True-Client-IP] = [54.163.19.57] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-1015308853;29236051;2;-1015308853;29236051;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.163.19.57, 184.51.35.233] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [54.163.19.57, 184.51.35.233] content postpaid-call-waiting MOBILE mobile getcurious getcurious_cbm Tablets tablets setLanguage en Tablets Plan tablets_plan setLanguage en iphone iphone setLanguage en iphone compare iphone_compare setLanguage en INTERNET /homeinternet promotions support getcurious_faq Store Locator storelocator easyloginriverpage fido fido /login /pages/#/logout /web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart # /web/Fido.portal?_nfpb=true&_pageLabel=fido_search&Ntt= signin-interceptor <li class="visible-xs"><a href="/consumer/storelocator">FIND A STORE</a></li> <li class="visible-xs"><a href="/consumer/storelocator">TROUVER UN MAGASIN</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Search</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Recherche</a></li> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">search</span></a></div> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">Recherche</span></a></div> en fr ab bc mb nb nl ns on pe qc sk on 1E95D09B9538E51977229F51A2800CE9

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
More

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
Less

If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.

How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
  5. Select Compatibility View Settings.
    • Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View."
  6. Close and reopen Internet Explorer.
  7. Go to rogers.com.

Support

com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [Cookie] = [dtCookie=1E95D09B9538E51977229F51A2800CE9] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [444686973] [True-Client-IP] = [54.163.19.57] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-1015308853;29236051;2;-1015308853;29236051;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.163.19.57, 184.51.35.233] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [54.163.19.57, 184.51.35.233] content postpaid-call-waiting on 1E95D09B9538E51977229F51A2800CE9 /default/main/internet/fido/WORKAREA/common en_US j6ho4rij 2017-08-24 18:33:08 site/support j6ho4rij templatedata/site/support/data/mobile/postpaid-call-waiting 1503613988 2017-09-07 05:17:55 /default/main/internet/fido/STAGING /default/main/internet/fido postpaid-call-waiting 1504245762223 2017-09-07 05:17:55 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/postpaid-call-waiting templatedata/site/support/data/mobile/postpaid-call-waiting true postpaid-call-waiting ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile AddOns regular how_tos manage_your_calls monthly 52 Call Waiting | Fido Support This feature notifies you with an alert tone when another call is received while you are already on a call. Call Waiting <div class="rui-support-resulttypes support-tabs"> <ul> <li> <a href="/consumer/content/prepaid-call-waiting"> <span>Prepaid</span> </a> </li> <li class="active"> <a href="javascript:void(0)"> <span>Postpaid</span> </a> </li> </ul> </div> <div> <div> <p>This feature notifies you with an alert tone when another call is received while you are already on a call.</p> <div class="gray-bg"> <h3>Things to Know</h3> <ul> <li>Airtime usage or long distance charges may apply. <ul> <li>i.e.: Accepting a waiting call will incur regular airtime from your plan. If you are outside your local area, long distances charges will apply as well.</li> </ul> </li> <li>There is a different alert tone for long-distance incoming calls.</li> <li>Your phone will allow you to switch back and forth between calls or to merge/join both calls.</li> <li>If you decide not to answer the waiting call, the call will be redirected to your voice messaging (if any).</li> </ul> </div> <h3>How to use Call Waiting</h3> <div class="faq-container"> <div class="faq-question"> <h3>Using Call Waiting, if you are on a call</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <ul> <li>As soon as you hear the alert tone, accept or answer from your phone. <ul> <li>As each phone menu can be different, consult your phone's <a href="/web/content/phonewarranty/phone_and_services_compatibility">user guide</a> for assistance.</li> </ul> </li> </ul> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>How to Enabling, disabling or checking ta Call Waiting status</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <h4>On your phone:</h4> <ul> <li>As each phone menu can be different, consult your phone's <a href="/web/content/phonewarranty/phone_and_services_compatibility">user guide</a> for assistance.</li> </ul> <h4>Using short codes:</h4> <table class="table" border="0"> <tbody> <tr> <th>Activate</th> <td>Dial <strong>*43#</strong>, then press Send (or Talk).</td> </tr> <tr> <th>Disable</th> <td>Dial <strong>#43#</strong>, then press Send (or Talk).</td> </tr> <tr> <th>Verify status</th> <td>Dial <strong>*#43#</strong>, then press Send (or Talk).</td> </tr> </tbody> </table> </div> </div> </div> </div> </div> call waiting alert tone activate Appel en attente | Soutien Fido Cette fonction vous avise par un signal lorsque vous êtes au téléphone et qu’une autre personne tente de vous joindre. Appel en attente <div class="rui-support-resulttypes support-tabs"> <ul> <li> <a href="/consumer/content/prepaid-call-waiting"> <span>Pr&eacute;pay&eacute;s</span> </a> </li> <li class="active"> <a href="javascript:void(0)"> <span>Postpaid</span> </a> </li> </ul> </div> <div> <div> <p>Cette fonction vous avise par un signal lorsque vous &ecirc;tes au t&eacute;l&eacute;phone et qu&rsquo;une autre personne tente de vous joindre.</p> <div class="gray-bg"> <h3>Ce qu'il faut savoir</h3> <ul> <li>Des frais de temps d'antenne et d'interurbain peuvent s'appliquer. <ul> <li>Par exemple, du temps d&rsquo;antenne sera d&eacute;duit de votre forfait lorsque vous acceptez un appel en attente et des frais d&rsquo;interurbain seront factur&eacute;s si vous &ecirc;tes &agrave; l&rsquo;ext&eacute;rieur de votre zone d&rsquo;appels locaux. </li> </ul> </li> <li>Le signal sera diff&eacute;rent lorsque l&rsquo;appel en attente est un appel interurbain.</li> <li>Vous avez la possibilit&eacute; de passer d&rsquo;un appel &agrave; l&rsquo;autre ou de r&eacute;unir les appels pour faire une conf&eacute;rence t&eacute;l&eacute;phonique.</li> <li>Si vous d&eacute;cidez de ne pas r&eacute;pondre &agrave; l&rsquo;appel en attente, celui-ci sera redirig&eacute; vers votre messagerie vocale, le cas &eacute;ch&eacute;ant.</li> </ul> </div> <h3>Pour utiliser l&rsquo;Appel en attente</h3> <div class="faq-container"> <div class="faq-question"> <h3>Lorsque vous &ecirc;tes au t&eacute;l&eacute;phone</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <ul> <li>D&egrave;s que vous entendez le signal d&rsquo;alerte, r&eacute;pondez &agrave; l&rsquo;appel. <ul> <li> Consulter le <a href="/web/content/phonewarranty/phone_and_services_compatibility">Guide de l'utilisateur</a> de votre appareil puisque chaque t&eacute;l&eacute;phone est diff&eacute;rent.</li> </ul> </li> </ul> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Activer l&rsquo;Appel en attente, le d&eacute;sactiver ou en v&eacute;rifier l'&eacute;tat</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <h4>&Agrave; l&rsquo;aide de votre t&eacute;l&eacute;phone</h4> <ul> <li> Consulter le <a href="/web/content/phonewarranty/phone_and_services_compatibility">Guide de l'utilisateur</a> de votre appareil puisque chaque t&eacute;l&eacute;phone est diff&eacute;rent.</li> </ul> <h4>&Agrave; l&rsquo;aide de codes abr&eacute;g&eacute;s</h4> <table class="table" border="0"> <tbody> <tr> <th>Activer</th> <td>Composez <strong>*43#</strong>, puis appuyez sur Envoyer.</td> </tr> <tr> <th>D&eacute;sactiver</th> <td>Composez <strong>#43#</strong>, puis appuyez sur Envoyer.</td> </tr> <tr> <th>V&eacute;rifier l&rsquo;&eacute;tat</th> <td>Composez <strong>*#43#</strong>, puis appuyez sur Envoyer.</td> </tr> </tbody> </table> </div> </div> </div> </div> </div> appel attente tonalite alerte activer 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Call Waiting

This feature notifies you with an alert tone when another call is received while you are already on a call.

Things to Know

  • Airtime usage or long distance charges may apply.
    • i.e.: Accepting a waiting call will incur regular airtime from your plan. If you are outside your local area, long distances charges will apply as well.
  • There is a different alert tone for long-distance incoming calls.
  • Your phone will allow you to switch back and forth between calls or to merge/join both calls.
  • If you decide not to answer the waiting call, the call will be redirected to your voice messaging (if any).

How to use Call Waiting

Using Call Waiting, if you are on a call

  • As soon as you hear the alert tone, accept or answer from your phone.
    • As each phone menu can be different, consult your phone's user guide for assistance.

How to Enabling, disabling or checking ta Call Waiting status

On your phone:

  • As each phone menu can be different, consult your phone's user guide for assistance.

Using short codes:

Activate Dial *43#, then press Send (or Talk).
Disable Dial #43#, then press Send (or Talk).
Verify status Dial *#43#, then press Send (or Talk).
fido/content on false false [Cookie] = [dtCookie=1E95D09B9538E51977229F51A2800CE9] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [444686973] [True-Client-IP] = [54.163.19.57] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-1015308853;29236051;2;-1015308853;29236051;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.163.19.57, 184.51.35.233] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [54.163.19.57, 184.51.35.233] content postpaid-call-waiting on 97A14638DF30A71F6D8E6D9FCCE2BF08 /web/page/portal/Fido/activation_land /web/content/aboutus /web/content/careers Privacy & Terms /web/content/terms/privacy_policy /consumer/terms/use-of-website-policy#adchoices https://forums.fido.ca/t5/community/categorypage/category-id/EnglishCommunity /web/content/accessibility/relay_services http://www.crtc.gc.ca/eng/info_sht/t15.htm /web/content/sitemap Unsubscribe https://www.fido.ca/consumer/unsubscribe?setLanguage=en <div class="social-media"> <div class="contact-us"> <div class="contact-us-links" id="contact-us-link"> <a href="/web/page/portal/Fido/GCT_ContactUs" atm="footer:Store Locator"> <i class="rui-icon-call"></i> <span class="contact-us-label">Contact Us</span> </a> </div> <div class="contact-us-links" id="find-a-store"> <a href="/web/page/portal/Fido/StoreLocator" atm="footer:Contact Us"> <i class="rui-icon-locator"></i> <span class="contact-us-label">Store Locator</span> </a> </div> </div> <div id="feedback-mobile-holder"></div> <span>Follow:</span> <ul> <li><a href="https://www.facebook.com/fidomobile" aria-label="Follow us on Facebook" class="facebook" target="_blank"><i aria-hidden="true" class="rui-icon-facebook"></i></a></li> <li><a href="https://twitter.com/Fidomobile" aria-label="Follow us on Twitter" class="twitter"><i aria-hidden="true" class="rui-icon-twitter"></i></a></li> <li><a href="https://plus.google.com/+fido/posts" aria-label="Follow us on Google Plus" class="google"><i aria-hidden="true" class="rui-icon-gplus"></i></a></li> <li><a href="https://www.youtube.com/user/fidomobile" aria-label="Follow us on YouTube" class="youtube"><i aria-hidden="true" class="rui-icon-youtube"></i></a></li> <li><a href="https://instagram.com/fidomobile" aria-label="Follow us on Instagram" class="instagram"><i aria-hidden="true" class="rui-icon-instagram"></i></a></li> </ul> </div> <div class="social-media"> <div class="contact-us"> <div class="contact-us-links" id="contact-us-link"> <a href="/web/page/portal/Fido/GCT_ContactUs" atm="footer:Contactez-nous"> <i class="rui-icon-call"></i> <span class="contact-us-label">Contactez-nous</span> </a> </div> <div class="contact-us-links" id="find-a-store"> <a href="/web/page/portal/Fido/StoreLocator" atm="footer:Points de vente"> <i class="rui-icon-locator"></i> <span class="contact-us-label">Points de vente</span> </a> </div> </div> <div id="feedback-mobile-holder"></div> <span>Suivre:</span> <ul> <li><a href="https://www.facebook.com/fidomobile" aria-label="Suivez-nous sur Facebook" class="facebook" target="_blank"><i aria-hidden="true" class="rui-icon-facebook"></i></a></li> <li><a href="https://twitter.com/Fidomobile" aria-label="Suivez-nous sur Twitter" class="twitter"><i aria-hidden="true" class="rui-icon-twitter"></i></a></li> <li><a href="https://plus.google.com/+fido/posts" aria-label="Suivez-nous sur Google Plus" class="google"><i aria-hidden="true" class="rui-icon-gplus"></i></a></li> <li><a href="https://www.youtube.com/user/fidomobile" aria-label="Suivez-nous sur YouTube" class="youtube"><i aria-hidden="true" class="rui-icon-youtube"></i></a></li> <li><a href="https://instagram.com/fidomobile" aria-label="Suivez-nous sur Instagram" class="instagram"><i aria-hidden="true" class="rui-icon-instagram"></i></a></li> </ul> </div> &copy; 1996 - 2018 Fido Solutions &copy; 1996 - 2018 Fido Solutions /cms/fido/css/img/preloader.gif en fr ab bc mb nb nl ns on pe qc sk