fido/content on false false [Cookie] = [dtCookie=DC37E95C1236B77CDC3C808B5BE3945D] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-944135243] [True-Client-IP] = [54.234.228.78] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-1017466758;24391734;2;-1017466758;24391734;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.234.228.78, 184.51.35.242] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [54.234.228.78, 184.51.35.242] content monthly-bill-explained MOBILE mobile getcurious getcurious_cbm Tablets tablets setLanguage en Tablets Plan tablets_plan setLanguage en iphone iphone setLanguage en iphone compare iphone_compare setLanguage en INTERNET /homeinternet promotions support getcurious_faq Store Locator storelocator easyloginriverpage fido fido /login /pages/#/logout /web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart # /web/Fido.portal?_nfpb=true&_pageLabel=fido_search&Ntt= signin-interceptor <li class="visible-xs"><a href="/consumer/storelocator">FIND A STORE</a></li> <li class="visible-xs"><a href="/consumer/storelocator">TROUVER UN MAGASIN</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Search</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Recherche</a></li> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">search</span></a></div> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">Recherche</span></a></div> en fr ab bc mb nb nl ns on pe qc sk on DC37E95C1236B77CDC3C808B5BE3945D

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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [Cookie] = [dtCookie=DC37E95C1236B77CDC3C808B5BE3945D] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-944135243] [True-Client-IP] = [54.234.228.78] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-1017466758;24391734;2;-1017466758;24391734;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.234.228.78, 184.51.35.242] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [54.234.228.78, 184.51.35.242] content monthly-bill-explained on DC37E95C1236B77CDC3C808B5BE3945D /default/main/internet/fido/WORKAREA/common en_US j6ho4rkb 2017-08-24 18:32:53 true site/support j6ho4rkb templatedata/site/support/data/billing-account/monthly-bill-explained 1533756922 2018-08-09 09:17:12 /default/main/internet/fido/STAGING /default/main/internet/fido monthly-bill-explained 1533756943910 2018-08-09 09:17:12 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/billing-account/monthly-bill-explained templatedata/site/support/data/billing-account/monthly-bill-explained 1 true monthly-bill-explained ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile regular faqs Wireless monthly 7 Your monthly Fido bills explained | Fido Support On your Fido Mobile or Fido Internet bill, you’ll see: Your balance for this month and the previous month; The total of all your recurring monthly service fees for your next billing period Your monthly Fido bills explained <p>On your Fido Mobile or Fido Internet bill, you&rsquo;ll see:</p> <ul> <li>Your balance for this month and the previous month</li> <li>The total of all your recurring monthly service fees for your next billing period</li> <li>Your usage fees for the previous billing cycle (e.g. Fido Mobile usage fees for talk, text and data or Fido Internet fees for extra data usage)</li> <li>Account adjustments, if any</li> <li>Hardware charges and credits, if any, such as a modem installation for your Fido Internet service</li> </ul> <p>Under the usage summary section of your Fido Mobile bill, you&rsquo;ll find a complete breakdown of your monthly usage, such as the data, talk and text usage included in your monthly plan, plus any long distance, roaming or additional data usage charges you&rsquo;ve incurred. If you use Fido Internet, the summary section on your Fido Internet bill will appear only if you went over your data usage limit.</p> <p>If you have a Fido Mobile credit limit, you&rsquo;ll be able to see the amount on your monthly Fido Mobile bill. For more info, check out this page about <a href="http://www.fido.ca/consumer/content/credit-limit-monitoring" target="_blank">credit limit monitoring</a>.</p> <!-- faq 1 start --> <div class="faq-container"> <div class="faq-question"> <h3>First Fido bill</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <p>Your first Fido bill will have a partial fee for services from the date your service was first activated until the end of your billing cycle, as well as full charges for the coming month.</p> <h4>Charges for the coming month will include:</h4> <ul> <li>Your monthly plan/package</li> <li>Your add-ons</li> </ul> </div> </div> </div> <!-- faq 1 end --> <!-- faq 2 start --> <div class="faq-container"> <div class="faq-question"> <h3>Final Bill</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <p>On your final bill, you&rsquo;ll find the charges for services you used until the cancellation date of your service. If you&rsquo;re a Fido Mobile customer, a Device Savings Recovery Fee (DSRF) will apply if your service is cancelled before the end of your term. For more info, check out Fido's <a href="/web/content/terms/fido_terms_and_conditions">service agreement</a>.</p> </div> </div> </div> monthly bill final bill FidoDOLLARS Explication de votre facture mensuelle Fido Vous trouverez sur votre facture Fido Mobile ou sur votre facture Fido Internet : Votre solde du mois en cours ainsi que le solde du mois précédent; Le total de tous vos frais de service mensuels récurrents pour la prochaine période de facturation. Explication de votre facture mensuelle Fido <p>Vous trouverez sur votre facture Fido Mobile ou sur votre facture Fido Internet :</p> <ul> <li>Votre solde du mois en cours ainsi que le solde du mois pr&eacute;c&eacute;dent.</li> <li>Le total de tous vos frais de service mensuels r&eacute;currents pour la prochaine p&eacute;riode de facturation.</li> <li>Vos frais d&rsquo;utilisation pour la p&eacute;riode de facturation pr&eacute;c&eacute;dente (c.-&agrave;-d. les frais d&rsquo;utilisation des appels, des textos et des donn&eacute;es pour le service Fido Mobile, ou les frais d&rsquo;utilisation exc&eacute;dentaire de donn&eacute;es pour Fido Internet).</li> <li>Les ajustements effectu&eacute;s dans le compte, s&rsquo;il y en a.</li> <li>Les frais et les cr&eacute;dits d&rsquo;&eacute;quipement, s&rsquo;il y en a, tels que l&rsquo;installation d&rsquo;un modem pour votre service Fido Internet.</li> </ul> <p>&Agrave; la section Sommaire de l&rsquo;utilisation de votre facture Fido Mobile, vous trouverez une explication d&eacute;taill&eacute;e de votre utilisation mensuelle, telle que l&rsquo;utilisation de donn&eacute;es, d&rsquo;appels et de textos comprise dans votre forfait mensuel, en plus des frais additionnels d&rsquo;interurbains, d&rsquo;itin&eacute;rance ou de donn&eacute;es suppl&eacute;mentaires. Si vous utilisez le service Fido Internet, la section Sommaire de l&rsquo;utilisation de votre facture pour ce service n&rsquo;appara&icirc;tra que si vous d&eacute;passez votre limite mensuelle d&rsquo;utilisation.</p> <p>Si vous avez une limite de cr&eacute;dit pour votre service Fido Mobile, vous pourrez voir le montant de votre facture pour ce service. Pour obtenir plus de renseignements, consultez cette page sur le <a href="http://www.fido.ca/consumer/content/credit-limit-monitoring" target="_blank">contr&ocirc;le de la limite de cr&eacute;dit.</a></p> <!-- faq 1 start --> <div class="faq-container"> <div class="faq-question"> <h3>Ma premi&egrave;re facture Fido</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <p>Votre premi&egrave;re facture Fido inclura des frais partiels pour vos services, calcul&eacute;s depuis la date d&rsquo;activation de votre service jusqu&rsquo;&agrave; la fin de votre cycle de facturation, ainsi que tous les frais pour le mois &agrave; venir.</p> <h4>Les frais du mois suivant comprennent :</h4> <ul> <li>Votre forfait mensuel</li> <li>Vos options</li> </ul> </div> </div> </div> <!-- faq 1 end --> <!-- faq 2 start --> <div class="faq-container"> <div class="faq-question"> <h3>Votre derni&egrave;re facture</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <p>Vous trouverez sur votre derni&egrave;re facture les frais des services utilis&eacute;s avant la date de r&eacute;siliation de votre service. Si vous &ecirc;tes un client de Fido Mobile, des frais de r&eacute;cup&eacute;ration des &eacute;conomies r&eacute;alis&eacute;es sur l&rsquo;appareil seront appliqu&eacute;s si vous r&eacute;siliez votre service avant la fin de votre abonnement. Pour en savoir plus, consultez <a href="/web/content/terms/fido_terms_and_conditions">l&rsquo;entente de service de Fido</a>.</p> </div> </div> </div> mensuelle facture FidoDOLLARS Comprendre 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Your monthly Fido bills explained

On your Fido Mobile or Fido Internet bill, you’ll see:

  • Your balance for this month and the previous month
  • The total of all your recurring monthly service fees for your next billing period
  • Your usage fees for the previous billing cycle (e.g. Fido Mobile usage fees for talk, text and data or Fido Internet fees for extra data usage)
  • Account adjustments, if any
  • Hardware charges and credits, if any, such as a modem installation for your Fido Internet service

Under the usage summary section of your Fido Mobile bill, you’ll find a complete breakdown of your monthly usage, such as the data, talk and text usage included in your monthly plan, plus any long distance, roaming or additional data usage charges you’ve incurred. If you use Fido Internet, the summary section on your Fido Internet bill will appear only if you went over your data usage limit.

If you have a Fido Mobile credit limit, you’ll be able to see the amount on your monthly Fido Mobile bill. For more info, check out this page about credit limit monitoring.

First Fido bill

Your first Fido bill will have a partial fee for services from the date your service was first activated until the end of your billing cycle, as well as full charges for the coming month.

Charges for the coming month will include:

  • Your monthly plan/package
  • Your add-ons

Final Bill

On your final bill, you’ll find the charges for services you used until the cancellation date of your service. If you’re a Fido Mobile customer, a Device Savings Recovery Fee (DSRF) will apply if your service is cancelled before the end of your term. For more info, check out Fido's service agreement.

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