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Support

Monitor your mobile usage

There are several ways Fido customers can view details on voice, data and messaging usage from the start of their current billing cycle.

  • Fido.ca
    • Log in to My Account.
    • Under My Fido Service select Usage Details - View Usage
  • Phone & smartphone
    Access My Account on the go directly from your device.
    Note that the My Account app is not available for Mobile Hotspot users.
    The tracker is free to use on the Fido network and will not deduct from your data bucket allowance; however roaming rates apply if you are accessing it from outside Canada.
    The application can be downloaded if it’s not already embedded on your phone.
  • By calling 6-1-1
    Access our self-serve menu for free from your Fido phone or by calling 611 or 1-888-481-3436.
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