fido/content on false false [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1683244964] [True-Client-IP] = [54.162.159.33] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-1178564645;155057394;2;-1178564645;155057394;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.162.159.33, 23.48.39.156] [X-dynaTrace-Application] = [Fido.ca] [If-Modified-Since] = [Tue, 17 Jul 2018 19:09:34 UTC] [X-Forwarded-For] = [54.162.159.33, 23.48.39.156] content handset-purchase-on-bill MOBILE mobile getcurious getcurious_cbm Tablets tablets setLanguage en Tablets Plan tablets_plan setLanguage en iphone iphone setLanguage en iphone compare iphone_compare setLanguage en INTERNET /homeinternet promotions support getcurious_faq Store Locator storelocator easyloginriverpage fido fido /login /pages/#/logout /web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart # /web/Fido.portal?_nfpb=true&_pageLabel=fido_search&Ntt= signin-interceptor <li class="visible-xs"><a href="/consumer/storelocator">FIND A STORE</a></li> <li class="visible-xs"><a href="/consumer/storelocator">TROUVER UN MAGASIN</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Search</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Recherche</a></li> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">search</span></a></div> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">Recherche</span></a></div> en fr ab bc mb nb nl ns on pe qc sk on

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
More

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
Less

If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.

How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
  5. Select Compatibility View Settings.
    • Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View."
  6. Close and reopen Internet Explorer.
  7. Go to rogers.com.

Support

com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1683244964] [True-Client-IP] = [54.162.159.33] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-1178564645;155057394;2;-1178564645;155057394;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.162.159.33, 23.48.39.156] [X-dynaTrace-Application] = [Fido.ca] [If-Modified-Since] = [Tue, 17 Jul 2018 19:09:34 UTC] [X-Forwarded-For] = [54.162.159.33, 23.48.39.156] content handset-purchase-on-bill on /default/main/internet/fido/WORKAREA/common en_US j6ho4ri9 2017-08-24 18:32:52 site/support j6ho4ri9 templatedata/site/support/data/billing-account/handset-purchase-on-bill 1503613972 2017-09-01 02:04:08 /default/main/internet/fido/STAGING /default/main/internet/fido handset-purchase-on-bill 1503703142532 2017-09-01 02:04:08 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/billing-account/handset-purchase-on-bill templatedata/site/support/data/billing-account/handset-purchase-on-bill true handset-purchase-on-bill ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Billing Management customer regular faqs Wireless monthly 1446230394486 Understand handset purchase charged on bill | Fido Support Understanding handset charges on your bill <h2>Understanding your handset charges on your bill</h2> <p>Credits and charges associated with your phone purchase will be found under the Other charges and credits section of your monthly bill.</p> <p>Here are 3 examples of how your phone could be charged on your bill:</p> <!-- ACCORDION [START] --> <div class="faq-container"> <div class="faq-question"> <h3>Phone purchase with Tab24 agreement rebate</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <ul> <li>Your phone will be charged at the full no-term price, minus the applicable agreement rebate. <ul> <li>i.e.: The phone costs $100 - $60 agreement rebate = $40 + taxes. </li> </ul> </li> <li>A one-time $25 Hardware Upgrade Administrative Fee applies to hardware upgrades by existing customers.</li> </ul> </div> </div> </div> <!-- ACCORDION [END] --> <!-- ACCORDION [START] --> <div class="faq-container"> <div class="faq-question"> <h3>Phone purchase with agreement and FidoREWARDS<sup><small>TM</small></sup> credit redemption.</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <ul> <li>Your phone will be charged at the full no-term price, minus the applicable agreement rebate, plus the taxes AND your FidoDOLLARS credit. <ul> <li>i.e.: The phone costs $100 - $50 agreement rebate = $50 + taxes. Therefore, $50 + taxes = $56.44 - $25 FidoDOLLARS credit = $31.44.</li> </ul> </li> <li>A one-time $25 Hardware Upgrade Administrative Fee applies to hardware upgrades by existing customers.</li> <li>See <a title="How FidoREWARDS are applied to your invoice." href="/web/content/whyfido/fidodollars&amp;lang=en">How FidoREWARDS are applied to your invoice.</a> </li> </ul> </div> </div> </div> <!-- ACCORDION [END] --> <!-- ACCORDION [START] --> <div class="faq-container"> <div class="faq-question"> <h3>Phone purchase at the retail no-term price with FidoDOLLARSTM<sup><small>TM</small></sup> no-term credit</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <ul> <li>Your phone will be charged at the full no-term price, plus the taxes followed by the FidoDOLLARS credit, if applicable. <ul> <li>A one-time $25 Hardware Upgrade Administrative Fee applies to hardware upgrades by existing customers.</li> </ul> </li> <li>i.e.: The phone costs $150 + taxes = $169.31 - $80 FidoDOLLARS credit. Therefore, the total is $169.31 - $80 FidoDOLLARS credit = $89.31.</li> <li>See <a title="how FidoREWARDS are applied to your invoice." href="/web/content/whyfido/fidodollars&amp;lang=en">How FidoREWARDS are applied to your invoice.</a></li> </ul> </div> </div> </div> <!-- ACCORDION [END] --> <div class="support-divider-primary">&nbsp;</div> <!-- ACCORDION [START] --> <div class="faq-container support-seefulldetails"> <div class="faq-question"> <h3>See full details</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer4" class="collapse"> <div class="faq-answer"> <p>Offers subject to change without notice. A standard $25 Hardware Upgrade Administration Fee applies to hardware upgrades. Taxes extra. FidoDOLLARS cannot be exchanged for cash returned, or credited back to your account. Only the account holder can complete transactions involving FidoDOLLARS. Your account must be in good standing. Each FidoDOLLARS point corresponds to one (1) dollar applicable to the regular price in effect at the time of FidoDOLLARS redemption, including applicable taxes, except for taxes applicable to add-on services which cannot be paid using FidoDOLLARS. Subject to the FidoREWARDS Program Terms and Conditions, <a class="linkclick" href="/web/content/terms">fido.ca/terms.</a></p> </div> </div> </div> <!-- ACCORDION [END] --> Billing and Usage Understanding handset charges Comprendre les frais d’achat d’appareil figurant | Soutien Fido Comprendre les frais d’achat d’appareil figurant sur votre facture Comprendre les frais d’achat d’appareil figurant sur votre facture <p>Les cr&eacute;dits et les frais associ&eacute;s &agrave; l&rsquo;achat de votre t&eacute;l&eacute;phone se trouvent dans la section Autres frais et cr&eacute;dits de votre facture mensuelle.</p> <p>Voici trois exemples de la fa&ccedil;on dont les frais d&rsquo;achat d&rsquo;appareil sont port&eacute;s &agrave; votre facture :</p> <!-- ACCORDION [START] --> <div class="faq-container"> <div class="faq-question"> <h3>Achat d&rsquo;appareil avec rabais li&eacute; &agrave; une entente Balance24</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <ul> <li>L&rsquo;appareil sera factur&eacute; au plein prix sans abonnement, moins le rabais applicable li&eacute; &agrave; l&rsquo;entente. <ul> <li>Par exemple, l&rsquo;appareil co&ucirc;te 100 $ - rabais li&eacute; &agrave; l'entente de 60 $ = 40 $ (taxes en sus). </li> </ul> </li> <li>Des frais administratifs uniques de 25 $ sont impos&eacute;s pour le rehaussement de l'appareil pour les clients actuels.</li> </ul> </div> </div> </div> <!-- ACCORDION [END] --> <!-- ACCORDION [START] --> <div class="faq-container"> <div class="faq-question"> <h3>Achat d&rsquo;appareil avec entente et cr&eacute;dit en FidoR&Eacute;COMPENSES<sup><small>MC</small></sup></h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <ul> <li>Le t&eacute;l&eacute;phone sera factur&eacute; au plein prix sans abonnement, moins le rabais applicable sur l&rsquo;entente, plus les taxes applicables ET moins votre cr&eacute;dit en FidoDOLLARS. <ul> <li>Par exemple, l&rsquo;appareil co&ucirc;te 100 $ - rabais li&eacute; &agrave; l'entente de 50 $ = 50 $ (taxes en sus). Par cons&eacute;quent, 50 $ + taxes = 56,44 $ - votre cr&eacute;dit de 25 $ en FidoDOLLARS = 31,44 $.</li> </ul> </li> <li>Des frais administratifs uniques de 25 $ sont impos&eacute;s pour le rehaussement de l'appareil pour les clients actuels.</li> <li>Voir <a title="comment les FidoR&Eacute;COMPENSES sont appliqu&eacute;s &agrave; votre facture." href="/web/content/whyfido/fidodollars&amp;lang=fr">comment les FidoR&Eacute;COMPENSES sont appliqu&eacute;s &agrave; votre facture.</a> </li> </ul> </div> </div> </div> <!-- ACCORDION [END] --> <!-- ACCORDION [START] --> <div class="faq-container"> <div class="faq-question"> <h3>Achat d&rsquo;un t&eacute;l&eacute;phone au prix sans abonnement avec un cr&eacute;dit en FidoDOLLARS<sup><small>MC</small></sup> sans abonnement</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <ul> <li>Le t&eacute;l&eacute;phone sera factur&eacute; au plein prix sans abonnement, plus les taxes applicables ET moins votre cr&eacute;dit en FidoDOLLARS, le cas &eacute;ch&eacute;ant. <ul> <li>Des frais administratifs uniques de 25 $ sont impos&eacute;s pour le rehaussement de l'appareil pour les clients actuels.</li> </ul> </li> <li>Par exemple, votre t&eacute;l&eacute;phone co&ucirc;te 150 $ + taxes = 169,31 $. Par cons&eacute;quent, 169,31 $ - cr&eacute;dit de 80 $ en FidoDOLLARS = 89,31 $.</li> <li>Voir <a title="comment les FidoR&Eacute;COMPENSES sont appliqu&eacute;s &agrave; votre facture." href="/web/content/whyfido/fidodollars&amp;lang=fr">comment les FidoR&Eacute;COMPENSES sont appliqu&eacute;s &agrave; votre facture.</a></li> </ul> </div> </div> </div> <!-- ACCORDION [END] --> <div class="support-divider-primary">&nbsp;</div> <!-- ACCORDION [START] --> <div class="faq-container support-seefulldetails"> <div class="faq-question"> <h3>Voir tous les d&acute;tails</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer4" class="collapse"> <div class="faq-answer"> <p>Les offres peuvent &ecirc;tre modifi&eacute;es sans pr&eacute;avis. Des frais administratifs courants de 25 $ s&rsquo;appliquent pour le rehaussement d&rsquo;appareil. Taxes en sus. Les FidoDOLLARS ne peuvent &ecirc;tre &eacute;chang&eacute;s contre de l'argent comptant ni cr&eacute;dit&eacute;s &agrave; votre compte. Seul le titulaire du compte peut effectuer des transactions avec des FidoDOLLARS. Votre compte doit &ecirc;tre en r&egrave;gle. Chaque point FidoDOLLARS correspond &agrave; un (1) dollar applicable sur le prix courant qui est en vigueur au moment de l'utilisation des FidoDOLLARS, comprenant les taxes applicables, &agrave; l'exception des taxes applicables sur les options qui ne peuvent pas &ecirc;tre pay&eacute;es avec des FidoDOLLARS. Sous r&eacute;serve des modalit&eacute;s du programme FidoR&Eacute;COMPENSES. <a href="/web/content/terms/fido_terms_and_conditions">fido.ca/modalites.</a></p> </div> </div> </div> <!-- ACCORDION [END] --> Comprendre les frais votre facture 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Understanding handset charges on your bill

Understanding your handset charges on your bill

Credits and charges associated with your phone purchase will be found under the Other charges and credits section of your monthly bill.

Here are 3 examples of how your phone could be charged on your bill:

Phone purchase with Tab24 agreement rebate

  • Your phone will be charged at the full no-term price, minus the applicable agreement rebate.
    • i.e.: The phone costs $100 - $60 agreement rebate = $40 + taxes.
  • A one-time $25 Hardware Upgrade Administrative Fee applies to hardware upgrades by existing customers.

Phone purchase with agreement and FidoREWARDSTM credit redemption.

  • Your phone will be charged at the full no-term price, minus the applicable agreement rebate, plus the taxes AND your FidoDOLLARS credit.
    • i.e.: The phone costs $100 - $50 agreement rebate = $50 + taxes. Therefore, $50 + taxes = $56.44 - $25 FidoDOLLARS credit = $31.44.
  • A one-time $25 Hardware Upgrade Administrative Fee applies to hardware upgrades by existing customers.
  • See How FidoREWARDS are applied to your invoice.

Phone purchase at the retail no-term price with FidoDOLLARSTMTM no-term credit

  • Your phone will be charged at the full no-term price, plus the taxes followed by the FidoDOLLARS credit, if applicable.
    • A one-time $25 Hardware Upgrade Administrative Fee applies to hardware upgrades by existing customers.
  • i.e.: The phone costs $150 + taxes = $169.31 - $80 FidoDOLLARS credit. Therefore, the total is $169.31 - $80 FidoDOLLARS credit = $89.31.
  • See How FidoREWARDS are applied to your invoice.
 

See full details

Offers subject to change without notice. A standard $25 Hardware Upgrade Administration Fee applies to hardware upgrades. Taxes extra. FidoDOLLARS cannot be exchanged for cash returned, or credited back to your account. Only the account holder can complete transactions involving FidoDOLLARS. Your account must be in good standing. Each FidoDOLLARS point corresponds to one (1) dollar applicable to the regular price in effect at the time of FidoDOLLARS redemption, including applicable taxes, except for taxes applicable to add-on services which cannot be paid using FidoDOLLARS. Subject to the FidoREWARDS Program Terms and Conditions, fido.ca/terms.

fido/content on false false [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1683244964] [True-Client-IP] = [54.162.159.33] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-1178564645;155057394;2;-1178564645;155057394;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.162.159.33, 23.48.39.156] [X-dynaTrace-Application] = [Fido.ca] [If-Modified-Since] = [Tue, 17 Jul 2018 19:09:34 UTC] [X-Forwarded-For] = [54.162.159.33, 23.48.39.156] content handset-purchase-on-bill %7B%22uuid%22%3A%224f1ba2ce-d1ae-4cad-ae00-daef63fc0dc2%22%2C%22firstName%22%3A%22SUZANNE%22%2C%22lastName%22%3A%22WHITE%22%2C%22lowerFirstName%22%3A%22suzanne%22%2C%22accounts%22%3A%5B%7B%22accountNumber%22%3A%22631978830%22%2C%22status%22%3A%22Open%22%2C%22reasonCode%22%3Anull%2C%22serviceName%22%3A%22Wireless%22%2C%22delinquentStatus%22%3Anull%2C%22contactId%22%3Anull%2C%22fidoGuid%22%3Anull%2C%22accountOrder%22%3A%225%22%2C%22%24%24hashKey%22%3A%22object%3A358%22%2C%22serviceNameLabel%22%3A%22Mobile%22%7D%5D%2C%22profileType%22%3A%7B%22ctn%22%3Atrue%2C%22prepaid%22%3Afalse%2C%22subscriber%22%3Atrue%2C%22groupId%22%3Afalse%2C%22owner%22%3Afalse%7D%2C%22selectedSubscriberNo%22%3A%22%22%2C%22selectedAccountNumber%22%3A%22631978830%22%7D 1537598174483 1826358527099141 en session PC#d55e2c4e33b4472f80de801844e393ff.17_87#1594787284|session#7320c15da0e746d680d57f0b3c7cbf96#1537600034 gpv=55&ckp=tld&dm=fido.ca&apv_58_www34=85&cpv_58_www34=85&rpv_58_www34=83 %7B%22province%22%3A%22on%22%2C%22getUserPref%22%3Atrue%2C%22firstTimeUser%22%3Atrue%2C%22language%22%3A%22en%22%2C%22samKey%22%3A%22default%22%2C%22cartQuantity%22%3A0%7D 58|1826358527099141|1925574805143730 aHR0cHM6Ly9kbXowMS5hcHAuY2xpY2t0YWxlLmNvbS9QbGF5ZXIuYXNweD9QSUQ9NTgmVUlEPTE4MjYzNTg1MjcwOTkxNDEmU0lEPTE5MjU1NzU5NjQ4Njk0MjI= ON %7B%22userId%22%3A%7B%22value%22%3A%22default%22%7D%2C%22hashKey%22%3A%7B%22value%22%3A%22default%22%7D%7D 54392118091323310212776453759534613089 true 1537597577~id=961abe4db98cf0ba09962fc7240b80ae More%20than%207%20days 2%7C1%3A0%7C10%3A1535696896%7C15%3Aaddshoppers.com%7C44%3AMTk3OTkxYzU0M2FiNDIyZWJjNjE0ZDJjMTFhYzZkNzI%3D%7Cec6b6d53e946d3384b97696794c94de1648bb56644fa7cee7f513016acff97bd %5B%5BB%5D%5D 1 true true en 1537598831~id=8dcbdf695e38ce7197f9d9a1b97bdaed GA1.2.500137116.1537596752 sas_segments%3D469534%2Csas_segments%3D613368 oeu1531542482390r0.5293825715409464 1.1.525204704.1537596752 true 7e146908-be2e-11e8-826c-e30ba1553649 %7B%224666849561%22%3A%22direct%22%2C%225462673203%22%3A%22none%22%2C%224716001996%22%3A%22gc%22%2C%224707062101%22%3A%22false%22%2C%225681340279%22%3A%22true%22%7D 1537598237054 e4b24927871e147b166ebfa04b3878a3f607241216d5eebba7049bbbeb11d19d 53967cd0dcb8ce27fa2b8b1b81e5542fd637e8c50f5e3070be477079a8b59994 https%3A%2F%2Fwww.fido.ca%2Fpages%2F%23%2Fmy-account%2Fwireless~1537597052100%7Chttps%3A%2F%2Fwww.fido.ca%2Fpages%2F%23%2Fmy-account%2Fupdate-sim-card~1537597087517%7Chttps%3A%2F%2Fwww.fido.ca%2F~1537598166268%7Chttps%3A%2F%2Fwww.fido.ca%2Fpages%2F%23%2Floading~1537598178130%7Chttps%3A%2F%2Fwww.fido.ca%2Fpages%2F%23%2Fmy-account%2Foverview~1537598236688 %7B%7D on aam_dfp%3D469534%2C353242%2C469871%2C591742%2C613368%2C697669%2C731064%2C888346%2C927047%2C1325571%2C1425727%2C1430311%2C1662904%2C2955902%2C3218657%2C3246655%2C3246656%2C3267835%2C3268017%2C3288500%2C9672677%2C9672784%2C9719938%2C9749134%2C9749180%2C9749182%2C9751058%2C9982546%2C10039302%2C10046876%2C10238549%2C10394324%2C10517697%2C10534595%2C10561325%2C10561479%2C10683117%2C10683170%2C10683152%2C10683363%2C10683305%2C10683852%2C10683778%2C10683950%2C10684376%2C10686854%2C10686854%2C10804004%2C10811342%2C10865534%2C10879140%2C10986732%2C10986693%2C11046093%2C11057727%2C11076831%2C11242255%2C11242256%2C11242680%2C11352380%2C11561012%2C11602189%2C11655974%2C11656028%2C11647532%2C11687793%2C1847925%2C12023318%2C12022732%2C12025876%2C12025883 %7B%22uuid%22%3A%224f1ba2ce-d1ae-4cad-ae00-daef63fc0dc2%22%2C%22userID%22%3A%226478668139%22%2C%22email%22%3A%226478668139%22%2C%22profileType%22%3A1%7D ivr%3D9558079%2Civr%3D9558080%2Civr%3D9558082 sas_segments%3D469534%2Csas_segments%3D613368%2Csas_segments%3D10235138 session -330454231%7CMCIDTS%7C17797%7CMCMID%7C54392118091323310212776453759534613089%7CMCAAMLH-1538203036%7C7%7CMCAAMB-1538203036%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1537603952s%7CNONE%7CMCAID%7CNONE%7CMCSYNCSOP%7C411-17782%7CMCCIDH%7C-960992248%7CvVersion%7C3.1.2 5ba5dd502321b46c005 54183746844242935482796146823863914176 More%20than%207%20days "f1c8d1aa39514cae8895510b8b52b81fc569bbbf-SessionId=894914bb-6d56-4f2d-901b-6ea2a22c4f29%2Bgnjjusfd4ccrxwr4&IP=174.117.22.80&fidoUserId=6478668139&atkn=gnjjusfd4ccrxwr4&SESSION_CREATED_TIMESTAMP=1537598168240&userId=6478668139" 0%7C34%2C18%7C35%2C0%7C36%2C0%7C37%2C6%7C38 GA1.2.1616113126.1531542483 7940FB32BE2E10BE2193A09C1FA3D9B8 7940FB32BE2E10BE2193A09C1FA3D9B8 /web/page/portal/Fido/activation_land /web/content/aboutus /web/content/careers Privacy & Terms /web/content/terms/privacy_policy /consumer/terms/use-of-website-policy#adchoices http://forums.fido.ca/t5/community/categorypage/category-id/EnglishCommunity /web/content/accessibility/relay_services http://www.crtc.gc.ca/eng/info_sht/t15.htm /web/content/sitemap Unsubscribe https://www.fido.ca/consumer/unsubscribe?setLanguage=en <div class="social-media"> <div class="contact-us"> <div class="contact-us-links" id="contact-us-link"> <a href="/web/page/portal/Fido/GCT_ContactUs" atm="footer:Store Locator"> <i class="rui-icon-call"></i> <span class="contact-us-label">Contact Us</span> </a> </div> <div class="contact-us-links" id="find-a-store"> <a href="/web/page/portal/Fido/StoreLocator" atm="footer:Contact Us"> <i class="rui-icon-locator"></i> <span class="contact-us-label">Store Locator</span> </a> </div> </div> <div id="feedback-mobile-holder"></div> <span>Follow:</span> <ul> <li><a href="https://www.facebook.com/fidomobile" aria-label="Follow us on Facebook" class="facebook" target="_blank"><i aria-hidden="true" class="rui-icon-facebook"></i></a></li> <li><a href="https://twitter.com/Fidomobile" aria-label="Follow us on Twitter" class="twitter"><i aria-hidden="true" class="rui-icon-twitter"></i></a></li> <li><a href="https://plus.google.com/+fido/posts" aria-label="Follow us on Google Plus" class="google"><i aria-hidden="true" class="rui-icon-gplus"></i></a></li> <li><a href="https://www.youtube.com/user/fidomobile" aria-label="Follow us on YouTube" class="youtube"><i aria-hidden="true" class="rui-icon-youtube"></i></a></li> <li><a href="https://instagram.com/fidomobile" aria-label="Follow us on Instagram" class="instagram"><i aria-hidden="true" class="rui-icon-instagram"></i></a></li> </ul> </div> <div class="social-media"> <div class="contact-us"> <div class="contact-us-links" id="contact-us-link"> <a href="/web/page/portal/Fido/GCT_ContactUs" atm="footer:Contactez-nous"> <i class="rui-icon-call"></i> <span class="contact-us-label">Contactez-nous</span> </a> </div> <div class="contact-us-links" id="find-a-store"> <a href="/web/page/portal/Fido/StoreLocator" atm="footer:Points de vente"> <i class="rui-icon-locator"></i> <span class="contact-us-label">Points de vente</span> </a> </div> </div> <div id="feedback-mobile-holder"></div> <span>Suivre:</span> <ul> <li><a href="https://www.facebook.com/fidomobile" aria-label="Suivez-nous sur Facebook" class="facebook" target="_blank"><i aria-hidden="true" class="rui-icon-facebook"></i></a></li> <li><a href="https://twitter.com/Fidomobile" aria-label="Suivez-nous sur Twitter" class="twitter"><i aria-hidden="true" class="rui-icon-twitter"></i></a></li> <li><a href="https://plus.google.com/+fido/posts" aria-label="Suivez-nous sur Google Plus" class="google"><i aria-hidden="true" class="rui-icon-gplus"></i></a></li> <li><a href="https://www.youtube.com/user/fidomobile" aria-label="Suivez-nous sur YouTube" class="youtube"><i aria-hidden="true" class="rui-icon-youtube"></i></a></li> <li><a href="https://instagram.com/fidomobile" aria-label="Suivez-nous sur Instagram" class="instagram"><i aria-hidden="true" class="rui-icon-instagram"></i></a></li> </ul> </div> &copy; 1996 - 2018 Fido Solutions &copy; 1996 - 2018 Fido Solutions /cms/fido/css/img/preloader.gif en fr ab bc mb nb nl ns on pe qc sk