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Understanding handset charges on your bill

Understanding your handset charges on your bill

Credits and charges associated with your phone purchase will be found under the Other charges and credits section of your monthly bill.

Here are 3 examples of how your phone could be charged on your bill:

Phone purchase with Tab24 agreement rebate

  • Your phone will be charged at the full no-term price, minus the applicable agreement rebate.
    • i.e.: The phone costs $100 - $60 agreement rebate = $40 + taxes.
  • A one-time $25 Hardware Upgrade Administrative Fee applies to hardware upgrades by existing customers.

Phone purchase with agreement and FidoREWARDSTM credit redemption.

  • Your phone will be charged at the full no-term price, minus the applicable agreement rebate, plus the taxes AND your FidoDOLLARS credit.
    • i.e.: The phone costs $100 - $50 agreement rebate = $50 + taxes. Therefore, $50 + taxes = $56.44 - $25 FidoDOLLARS credit = $31.44.
  • A one-time $25 Hardware Upgrade Administrative Fee applies to hardware upgrades by existing customers.
  • See How FidoREWARDS are applied to your invoice.

Phone purchase at the retail no-term price with FidoDOLLARSTMTM no-term credit

  • Your phone will be charged at the full no-term price, plus the taxes followed by the FidoDOLLARS credit, if applicable.
    • A one-time $25 Hardware Upgrade Administrative Fee applies to hardware upgrades by existing customers.
  • i.e.: The phone costs $150 + taxes = $169.31 - $80 FidoDOLLARS credit. Therefore, the total is $169.31 - $80 FidoDOLLARS credit = $89.31.
  • See How FidoREWARDS are applied to your invoice.
 

See full details

Offers subject to change without notice. A standard $25 Hardware Upgrade Administration Fee applies to hardware upgrades. Taxes extra. FidoDOLLARS cannot be exchanged for cash returned, or credited back to your account. Only the account holder can complete transactions involving FidoDOLLARS. Your account must be in good standing. Each FidoDOLLARS point corresponds to one (1) dollar applicable to the regular price in effect at the time of FidoDOLLARS redemption, including applicable taxes, except for taxes applicable to add-on services which cannot be paid using FidoDOLLARS. Subject to the FidoREWARDS Program Terms and Conditions, fido.ca/terms.

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