fido/content on false false [Cookie] = [dtCookie=A060B9DB3778311E2E2A87DD8CACD2D8] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [1748062852] [True-Client-IP] = [54.234.227.202] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=1000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-2004673627;151280115;2;-2004673627;151280115;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.234.227.202, 23.215.131.22] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [54.234.227.202, 23.215.131.22] [Accept-Language] = [en-US,en;q=0.5] content activate-online-billing /nac/#/choose-phone /nac/#/choose-plan mobile/add-ons mobile/travel mobile/prepaid-cell-phone-plans tablets /web/page/portal/Fido/Accessories /pages/#/internet promotions fido-home-phone mobile/lte-hotspots https://rogersbank.com/en/fido_mastercard_details? MOBILE mobile getcurious getcurious_cbm Tablets tablets setLanguage en Tablets Plan tablets_plan setLanguage en iphone iphone setLanguage en iphone compare iphone_compare setLanguage en INTERNET /homeinternet promotions easyloginriverpage support getcurious_faq Store Locator storelocator fido fido /login /pages/#/logout /web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart # /web/Fido.portal?_nfpb=true&_pageLabel=fido_search&Ntt= signin-interceptor <li class="visible-xs"><a href="/consumer/storelocator">FIND A STORE</a></li> <li class="visible-xs"><a href="/consumer/storelocator">TROUVER UN MAGASIN</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Search</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Recherche</a></li> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">search</span></a></div> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">Recherche</span></a></div> en fr ab bc mb nb nl ns on pe qc sk on A060B9DB3778311E2E2A87DD8CACD2D8

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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [Cookie] = [dtCookie=A060B9DB3778311E2E2A87DD8CACD2D8] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [1748062852] [True-Client-IP] = [54.234.227.202] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=1000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-2004673627;151280115;2;-2004673627;151280115;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.234.227.202, 23.215.131.22] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [54.234.227.202, 23.215.131.22] [Accept-Language] = [en-US,en;q=0.5] content activate-online-billing on A060B9DB3778311E2E2A87DD8CACD2D8 /default/main/internet/fido/WORKAREA/common en_US j6ho4rmr 2017-08-24 18:32:50 true site/support j6ho4rmr templatedata/site/support/data/billing-account/activate-online-billing 1554907116 2019-04-10 10:41:51 /default/main/internet/fido/STAGING /default/main/internet/fido activate-online-billing 1554907162701 2019-04-10 10:41:51 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/billing-account/activate-online-billing templatedata/site/support/data/billing-account/activate-online-billing 1 true activate-online-billing ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Billing & Account Management Payment regular faqs BillingPayment Modem, Wireless monthly 431 Activate Online Billing | Fido Support Learn how to switch to online billing, update your My Account email address and more. Activate Online Billing <div id="support_6"> <div class="bloc_content"> <p>You can easily and securely view and pay your monthly bill on Fido.ca or the Fido My Account app whenever you like. Simply <a title="register for My Account" href="https://www.fido.ca/consumer/easyloginriverpage">register for My Account</a> (if you haven&rsquo;t yet already) and sign up for online billing. Once that&rsquo;s done, you will no longer receive paper bills and we&rsquo;ll let you know each month by email that your bill is ready to be viewed online.</p> <p><strong>As of April 9, 2019, we are moving to online billing and we will no longer send you paper bills. Please ensure that you&rsquo;re signed up for My Account and that we have the correct email address on file. </strong>If you would like to move to online billing ahead of time, please follow the steps below:</p> <h2>Switch to Online Billing on Fido.ca</h2> <ol> <li>Log in to <a href="https://www.fido.ca/pages/#/my-account/overview"><strong>My Account</strong></a>.</li> <li>Select <strong>Profile &amp; Settings</strong> from the top navigation bar.</li> <li>Select your account from the drop-down menu.</li> <li>Scroll down to <strong>Billing Type</strong> and select<strong> SWITCH NOW</strong>.</li> <li>Verify your email address and update if necessary.</li> <li>Select <strong>SWITCH TO ONLINE BILLING</strong>.</li> </ol> <h2>Update Your Email Address on Fido.ca</h2> <ol> <li>Log in to <a href="https://www.fido.ca/pages/#/my-account/overview"><strong>My Account</strong></a>.</li> <li>Select <strong>Profile &amp; Settings</strong> from the top navigation bar.</li> <li>Select your account from the drop-down menu.</li> <li>Scroll down to <strong>Contact Information</strong> and select the pencil icon to edit.</li> <li>Update your email address and select <strong>SAVE</strong>.</li> </ol> <h3>Things to keep in mind&hellip;</h3> <ul> <li>You must be the account holder to view your bill online.</li> <li>Bills will remain available online for up to 18 months after their issuance date.</li> <li>Your online bill will contain the same information as a paper bill and you can &nbsp;<strong>print the PDF version&nbsp;</strong>for your records.</li> <li>Cancelled accounts will have limited access to their account information, but account holders can still view and make payments on bills for their last 18 months of activity.</li> <li>Each separate bill you receive must be registered separately for online billing. (E.g., you have both mobile and internet services). You can use the same email address.</li> </ul> <p><strong>Related articles</strong></p> <a title="View your bill" href="https://www.fido.ca/consumer/content/manage-view-print-bill">View or Print Your Bill With Online Billing</a><br /></div> <!-- /.bloc_content --></div> <!-- /.support_6 --> online billing paperless invoice billing Activer la facturation en ligne | Soutien Fido Voyez comment passer à la facture en ligne, mettre à jour votre adresse courriel pour Mon Compte et plus encore. Activer la facture en ligne <div id="support_6"> <div class="bloc_content"> <p>Vous pouvez en tout temps consulter et payer votre facture mensuelle facilement et en toute s&eacute;curit&eacute; &agrave; fido.ca ou &agrave; m&ecirc;me l&rsquo;appli Mon Compte de Fido. Il suffit de vous <a title="inscrire a Mon Compte" href="https://www.fido.ca/consumer/easyloginriverpage">inscrire &agrave; Mon Compte</a> si ce n&rsquo;est pas d&eacute;j&agrave; fait, puis d&rsquo;opter pour la facture en ligne. Une fois cette &eacute;tape franchie, vous ne recevrez plus de relev&eacute;s papier, et on vous enverra un avis chaque mois quand vous pourrez consulter votre facture en ligne.</p> <p><strong>Le 9 avril 2019, on passe &agrave; la facture en ligne et on n&rsquo;enverra plus de factures papier. Veuillez v&eacute;rifier que vous &ecirc;tes bien inscrit &agrave; Mon compte et que la bonne adresse courriel figure &agrave; nos dossiers.</strong> Si vous voulez passer &agrave; la facture en ligne avant cette date, voici la marche &agrave; suivre :</p> <h2>Passer &agrave; la facturation en ligne :</h2> <ol> <li>Acc&eacute;dez &agrave; <a href="https://www.fido.ca/pages/#/my-account/overview"><strong>Mon Compte</strong></a>.</li> <li>S&eacute;lectionnez <strong>Profil et param&egrave;tres </strong> dans la barre de navigation sup&eacute;rieure.</li> <li>S&eacute;lectionnez votre compte dans le menu d&eacute;roulant.</li> <li>D&eacute;roulez vers le bas jusqu&rsquo;&agrave; <strong>Type de facturation</strong> et s&eacute;lectionnez <strong>PASSEZ &Agrave; LA FACTURE EN LIGNE</strong>.</li> <li>V&eacute;rifiez votre adresse courriel et mettez-la &agrave; jour au besoin.</li> <li>S&eacute;lectionnez <strong>PASSER &Agrave; LA FACTURE EN LIGNE</strong>.</li> </ol> <h2>Mettre &agrave; jour votre adresse courriel :</h2> <ol> <li>Acc&eacute;dez &agrave; <a href="https://www.fido.ca/pages/#/my-account/overview"><strong>Mon Compte</strong></a>.</li> <li>S&eacute;lectionnez <strong>Profil et param&egrave;tres </strong> dans la barre de navigation sup&eacute;rieure.</li> <li>S&eacute;lectionnez votre compte dans le menu d&eacute;roulant.</li> <li>D&eacute;roulez vers le bas jusqu&rsquo;&agrave;<strong> Coordonn&eacute;es</strong> et s&eacute;lectionnez l&rsquo;ic&ocirc;ne du crayon pour modifier les informations.</li> <li>Mettez &agrave; jour votre adresse courriel et s&eacute;lectionnez <strong>SAUVEGARDER</strong>.</li> </ol> <h3>Ce qu&rsquo;il faut savoir&hellip;</h3> <ul> <li>Vous devez &ecirc;tre le titulaire du compte pour consulter votre facture en ligne.</li> <li>Les factures seront accessibles en ligne jusqu&rsquo;&agrave; 18 mois apr&egrave;s leur date d&rsquo;&eacute;mission.</li> <li>Votre facture en ligne contiendra les m&ecirc;mes renseignements que la version papier et vous pourrez en imprimer la version PDF pour vos dossiers.</li> <li>Les utilisateurs dont le compte est annul&eacute; disposent d&rsquo;un acc&egrave;s limit&eacute; &agrave; l&rsquo;information, mais les titulaires de compte peuvent visualiser leurs factures et faire des paiements pour les 18 derniers mois d&rsquo;activit&eacute;.</li> <li>Les services mobile et Internet de Fido sont factur&eacute;s s&eacute;par&eacute;ment et ne peuvent &ecirc;tre regroup&eacute;s en une seule facture. Vous pouvez toutefois consulter les factures de vos 2 services en vous inscrivant &agrave; Mon Compte, soit en ligne, soit avec l&rsquo;appli Mon Compte de Fido.</li> </ul> <p style="font-weight: bold;">Articles connexes</p> <a href="https://www.fido.ca/consumer/content/manage-view-print-bill"> Visualisez ou imprimez votre facture avec la facture en ligne </a></div> <!-- /.bloc_content --></div> <!-- /.support_6 --> facturation en ligne facture facturation utilisation Changer maintenant 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Activate Online Billing

You can easily and securely view and pay your monthly bill on Fido.ca or the Fido My Account app whenever you like. Simply register for My Account (if you haven’t yet already) and sign up for online billing. Once that’s done, you will no longer receive paper bills and we’ll let you know each month by email that your bill is ready to be viewed online.

As of April 9, 2019, we are moving to online billing and we will no longer send you paper bills. Please ensure that you’re signed up for My Account and that we have the correct email address on file. If you would like to move to online billing ahead of time, please follow the steps below:

Switch to Online Billing on Fido.ca

  1. Log in to My Account.
  2. Select Profile & Settings from the top navigation bar.
  3. Select your account from the drop-down menu.
  4. Scroll down to Billing Type and select SWITCH NOW.
  5. Verify your email address and update if necessary.
  6. Select SWITCH TO ONLINE BILLING.

Update Your Email Address on Fido.ca

  1. Log in to My Account.
  2. Select Profile & Settings from the top navigation bar.
  3. Select your account from the drop-down menu.
  4. Scroll down to Contact Information and select the pencil icon to edit.
  5. Update your email address and select SAVE.

Things to keep in mind…

  • You must be the account holder to view your bill online.
  • Bills will remain available online for up to 18 months after their issuance date.
  • Your online bill will contain the same information as a paper bill and you can  print the PDF version for your records.
  • Cancelled accounts will have limited access to their account information, but account holders can still view and make payments on bills for their last 18 months of activity.
  • Each separate bill you receive must be registered separately for online billing. (E.g., you have both mobile and internet services). You can use the same email address.

Related articles

View or Print Your Bill With Online Billing