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Accessibility Services

To further enhance the level of accessibility service to customers, Fido provides the following:

Text size: A | A | A

Plans

Giving you mobile plans and options that suit your needs is our commitment to you. New and existing Fido Mobile postpaid customers with special needs can obtain a $10 a month discount on all of our in-market postpaid mobile plans by applying for our Disability Organization Membership Discount program.

In order to apply for this discount, follow these three simple steps:

1

Get your  
documentation

Please have your membership to a disability organization available and ready.

2

Contact us & select  
your plan

Contact customer support to select your plan and present your membership documentation for them to upload & process.

Fax: 1-800-219-6473
Mail: Customer Support Investigations Team
100 Westmorland St.
Moncton NB E1C 0G1

3

Receive your 
discount

Once your documentation is verified and approved, a $10/mo discount will be applied to your account.

  1. Offer subject to change without notice. $10/month discount available to eligible Fido Mobile postpaid customers with a postpaid mobile plan and having a valid membership to a recognized disability association (Fido Home Phone and prepaid plans not eligible). Discount will appear on your next bill forward following approval.
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