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If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.

How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
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  6. Close and reopen Internet Explorer.
  7. Go to rogers.com.

Accessibility Services

To further enhance the level of accessibility service to customers, Fido provides the following:

Text size: A | A | A

Alternate Billing

Invoices and billing inserts (no additional charge upon request):

  • Large font (16 pts)
  • Grade 2 Braille
  • Text format on a 3.5-inch diskette
  • Automated Account Information Line (IVR)

For more information or to request an alternate format invoice, contact us.

No charge for dialing directory assistance (4-1-1)

Fido is currently offering a monthly credit for directory assistance to its customers who have identified themselves as having a loss of vision.

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